Product Strategy/Business Analyst

Bank of America - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

Credit Intermediation and Related Activities

About the position

The Product Strategy/Business Analyst role at Bank of America is focused on enhancing the bank's technology stack and managing access across various applications. This position is integral to the Global Risk Analytics and Enterprise Independent Testing teams, which aim to improve risk management and reporting through innovative technology solutions. The role involves collaborating with multiple departments to ensure effective communication and alignment on technology initiatives, while also managing portfolio backlogs and supporting data and technology requests.

Responsibilities

• Supports the development and execution of reporting to allow Risk and business partners to effectively identify and manage risk
• Analyzes trends and supports the data design, portfolio trends, loss trends, and portfolio dynamics to ensure alignment with business strategies
• Provides analytical support on various product strategic initiatives affecting multiple Risk functions and lines of business to ensure company goals are met
• Participates in the development of database production processes and performance reports for senior management, using data mining and other advanced analytical techniques to aggregate data
• Supports with responding to complex ad-hoc requests for information from both internal and external parties
• Provides support on cross-functional efforts to remediate data quality issues
• Monitors the outputs of controls and investigates alerts from the control checks

Requirements

• Prior experience as a Product Strategy Lead and/or Business Analyst with a proven ability to solve complex business problems
• Solid technical background with a strong understanding of the Software Development Life Cycle (SDLC)
• Bachelor's degrees or above in fields including, but not limited to, Computer Science, Engineering, Mathematics, Statistics, Operations Research, or Business Administration
• 3+ years of relevant work experience (or holds a PhD)
• Strong Technical expertise in software development and process automation
• Ability to develop and troubleshoot SharePoint lists and workflows
• Proficient in SharePoint designer workflows, InfoPath, and SharePoint permission structures
• Proven experience in managing and prioritizing portfolio level backlog work to align with strategic goals
• Excellent planning and risk management skills, with a focus on meeting project goals within budget and timelines
• Strong relationship-building skills and the ability to influence key stakeholders
• Strategic thinking with the ability to understand and address complex business challenges
• High level of ownership and accountability for delivering quality work
• Proven experience in managing access controls and user permission across multiple applications and platforms
• Ability to balance multiple priorities and meet strict deadlines
• Excellent written and verbal communication skills; with the ability to articulate complex messages in easy-to-understand language
• Detailed oriented and well organized
• Willingness to challenge the status quo, with a track record of driving change

Nice-to-haves

• Experience with process automation and handling various data types, including structured data in relational databases and Hadoop, as well as unstructured/semi-structured data
• Expertise as a technology architect addressing complex business problems involving different applications
• Experience managing large data sets utilizing tools such as Hadoop or Trino
• Experience building container-based platforms
• Experience in building scalable platforms which efficiently use hardware across multiple different platforms
• Knowledge of emerging technology trends and solutions
• Ability to work effectively within a cross-functional team environment
• Hands-on Experience in managing access controls and user permission across multiple applications and platforms

Benefits

• Competitive benefits to support physical, emotional, and financial well-being
• Opportunities for learning and career growth
• Flexible work options