Product Strategy&Operations Manager - Creator Monetization

$148,000 - $235,000/Yr

Tiktok - San Jose, CA

Full-time - Mid Level

San Jose, CA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

TikTok is the leading destination for short-form mobile video, with a mission to inspire creativity and bring joy. As a Product Strategy & Operations Manager for Creator Monetization, you will play a pivotal role in shaping the product strategy that powers the passion economy. This position is designed for individuals who are passionate about enhancing the creator experience and driving economic opportunities for creators on the platform. You will be responsible for improving content quality and creator satisfaction, ensuring that creators feel supported and valued. In this role, you will design and execute product strategies and features that enhance the creator monetization experience. You will coordinate cross-functional resources to achieve project goals and ensure that the content ecosystem is thriving. Your responsibilities will include discovering content issues, defining and monitoring them, and integrating user feedback and market analysis into product requirements. This will help enhance creator satisfaction and contribute to the overall development of the content ecosystem. The ideal candidate will have a strong understanding of the needs of content consumers and creators, as well as a good data sense to navigate complex situations. You will be expected to work independently to find solutions and create opportunities that align with TikTok's mission of inspiring creativity and bringing joy. This is a full-time role preferably located in the Bay Area or Los Angeles, where you will collaborate with a diverse team dedicated to making a positive impact.

Responsibilities

• Responsible for content quality improvement of creator monetization projects.
• Design and execute product strategies and features, and coordinate cross-function resources to achieve goals.
• Responsible for the content issue discovery, define and monitoring.
• Responsible for improving creator moderation experience, supporting creator success on the platform, and increasing creator satisfaction with creator monetization.
• Integrate user feedback, market analysis, and data into product requirements to enhance creator satisfaction and content ecosystem development.

Requirements

• Bachelor's degree and above, can use English as a working language.
• 3+ years experience in content or strategy-related works.
• Ability to understand the needs of content consumers, creators and diverse users.
• Good data sense. Able to understand complicated situations, define problems and develop approaches to achieve goals.
• Understanding of content moderation strategies is a plus.

Benefits

• 100% premium coverage for employee medical insurance
• Approximately 75% premium coverage for dependents
• Health Savings Account (HSA) with a company match
• Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans
• Flexible Spending Account (FSA) Options like Health Care, Limited Purpose and Dependent Care
• 10 paid holidays per year
• 17 days of Paid Personal Time Off (PPTO)
• 10 paid sick days per year
• 12 weeks of paid Parental leave
• 8 weeks of paid Supplemental Disability
• Mental and emotional health benefits through EAP and Lyra
• 401K company match
• Gym and cellphone service reimbursements