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BlueHalo - Leesburg, VA
posted 3 months ago
Full-time - Mid Level
Onsite - Leesburg, VA
Computer and Electronic Product Manufacturing
About the position
The Product Success Manager at BlueHalo is responsible for enhancing customer engagement and adoption of counter drone technologies. This role involves solving complex customer problems in mission-critical situations, particularly for elite Special Operations teams and critical infrastructure. The manager will leverage technical and sales expertise to drive customer success and ensure superior service delivery.
Responsibilities
- Manage communication, coordination, and execution of critical customer support, training, and customer-requested evaluations to deliver superior service.
- Actively market the BlueHalo Brand, establish customer requirements, set clear expectations, and shape opportunities by creating sales proposals, executing product demonstrations, and networking at conferences.
- Proactive coordination, execution, and reporting on logistics for business development events and customer purchases.
- Become an expert on counter drone technologies, competitors, and the evolving threat to help our customers stay ahead of adversaries.
- Willingness to travel for business needs on short notice.
Requirements
- 5+ years' experience as a self-starter who developed and executed against a territory sales plan by exceeding quarterly revenue targets.
- Passion for building, refining, and scaling a world-class customer success and training function.
- Direct field experience in working with large Defense, Aerospace, Military, or State & Local customers within the Public Sector.
- Experience leading competitive assessments and determining the strengths and weaknesses of your company's technologies over competitors.
- Leadership skills to develop, organize, and execute business development activities, including assessment of win probability, and executing customer call plans to shape acquisitions.
- Ability to gain internal support, operate independently with limited supervision and feedback, and establish collaborative relationships with engineering teams and peers.
- You must be a US citizen to qualify for this role.
Nice-to-haves
- 8+ years of business development, team leadership, and training experience.
- An active Top Secret level security clearance.
- Prior experience working with RF systems: radar, electronic warfare, communications.
- Good written and verbal communication skills.
Benefits
- Competitive salary and benefits package
- Opportunities for skill development
- Innovative work environment
- Collaborative team culture
