Product Support Analyst
Unclassified•Salt Lake City, UT
499d•$104,000 - $135,200
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About The Position
The Production Support Analyst at Marvel Tech Groups Inc. is responsible for managing the technology stack to ensure optimal service delivery to clients. This role involves proactive system monitoring, incident management, and user support through ServiceNow. The analyst will troubleshoot issues across hardware, software, applications, and networks, while collaborating with development teams and IT partners to resolve support issues and improve system resilience and observability.
