Amazon
posted 18 days ago
The Product Support Engineer for Amazon Robotics Technical Support (ARTS) plays a crucial role in ensuring the optimal performance, uptime, and reliability of Amazon's robotic systems within fulfillment centers. This position involves applying technical expertise to resolve complex issues related to mechanical, electrical, and control systems, while also developing support processes and tools to enhance product supportability. The ideal candidate will demonstrate strong problem-solving skills, customer obsession, and the ability to work independently to drive long-term improvements in collaboration with engineering and operations teams.