Cognizant Technology Solutions - Naperville, IL

posted 2 months ago

Full-time - Mid Level
Remote - Naperville, IL
Professional, Scientific, and Technical Services

About the position

As a Product Tech/Database Support with SQL at Cognizant's TriZetto Product House, you will play a pivotal role in shaping the future of healthcare technology. This position is designed for an individual contributor who will engage in various aspects of the software development life cycle, including business requirements authoring, high-level design creation, and functional specification development. You will collaborate with stakeholders to ensure that the TriZetto product portfolio meets the evolving needs of the healthcare industry. Your expertise will be crucial in analyzing and translating business and user requirements into actionable designs, which may involve new processing, data requirements, user interfaces, and database design. In this role, you will serve as a subject matter expert, assisting customer support, sales, and consulting/implementation services. You will lead discussions with System/Software Engineers and QA Analysts, ensuring that integration and interfaces between products are seamlessly incorporated into the planning and design process. Mentoring intermediate and associate-level design team members will also be a key responsibility, fostering a collaborative environment that encourages knowledge sharing and team collaboration. Your contributions will not only enhance the functionality of TriZetto products but also support the overall mission of transforming healthcare through innovative technology solutions. This position offers a hybrid work model, allowing for a balance between onsite collaboration and remote work, making it an ideal opportunity for those seeking flexibility in their work environment.

Responsibilities

  • Analyzing and translating business and user requirements into high-level designs and functional specifications.
  • Identifying and creating alternative solutions to solve business needs and articulating the pros and cons of various approaches.
  • Participating in internal and customer meetings to clarify requirements and confirm they meet business needs.
  • Leading collaboration with other product design teams to ensure integration and interfaces are part of the planning and design process.
  • Leading design discussions with System/Software Engineers and QA Analysts.
  • Mentoring intermediate and associate level design team members.

Requirements

  • Bachelor's degree in Computer Science or equivalent combination of education and work experience.
  • Minimum of 5 years' related experience in developing, enhancing, and supporting products using the latest web technologies.
  • Experience working as part of a Scrum team.
  • Ability to analyze, troubleshoot, test, and coordinate to resolve reported software, data, or technical issues.
  • Experience with triaging defects, impact analysis, and resolution planning of software architecture and applications.
  • Proficiency in SQL and experience with Windows OS, web services, MSSQL, PL SQL, and Stored Procedures.

Nice-to-haves

  • Healthcare industry experience is preferred.
  • Knowledge of ClaimsExchange, QNXT, QicLink, Facets, and Crystal Reports is a plus.
  • Experience with 837 EDI and HIPAA transactions.

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan
  • Limited Travel
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