Cognizant Technology Solutions - Naperville, IL

posted 2 months ago

Full-time - Mid Level
Remote - Naperville, IL
Professional, Scientific, and Technical Services

About the position

Cognizant is seeking a Product Tech/Database Support professional with SQL expertise to join our TriZetto Product House. This role is pivotal in shaping the future of healthcare technology by authoring business requirements and collaborating with stakeholders to create high-level designs and detailed functional specifications for our product portfolio. As an individual contributor in an external-facing role, you will serve as a subject matter expert throughout the software development life cycle, assisting customer support, sales, and consulting/implementation services. In this position, you will analyze and translate business and user requirements into functional specifications, which may involve designing new or modified processing, data requirements, user interfaces, and database designs. You will identify and create alternative solutions to meet business needs, participating in internal and customer meetings to clarify requirements and confirm that design approaches align with business objectives. Additionally, you will lead collaboration with product design teams to ensure integration and interfaces are considered in our planning and design processes. Your responsibilities will also include leading design discussions with System/Software Engineers and QA Analysts, as well as mentoring intermediate and associate-level design team members. This role requires a strong foundation in software development, particularly in troubleshooting, testing, and coordinating to resolve software, data, or technical issues for TriZetto software programs and applications. Cognizant values a culture of innovation, collaboration, and recognition, and we are looking for someone who thrives in a dynamic environment and is excited to contribute to meaningful solutions in the healthcare industry.

Responsibilities

  • Analyzing and translating business and user requirements into high-level designs and functional specifications.
  • Identifying and creating alternative solutions to solve business needs and articulating the pros and cons of various approaches.
  • Participating in internal and customer meetings to clarify requirements and confirm design approaches meet business needs.
  • Leading collaboration with other product design teams to ensure integration and interfaces are part of the planning and design process.
  • Leading design discussions with System/Software Engineers and QA Analysts.
  • Mentoring intermediate and associate level design team members.

Requirements

  • Bachelor's degree in Computer Science or equivalent combination of education and work experience.
  • Minimum of 5 years' related experience in developing, enhancing, and supporting products using the latest web technologies.
  • Experience working as part of a Scrum team.
  • Ability to analyze, troubleshoot, test, and coordinate to resolve reported software, data, or technical issues.
  • Experience with triaging defects, impact analysis, and resolution planning of software architecture and applications.
  • Proficiency in SQL and experience with Windows OS, web services, MSSQL, PL SQL, and Stored Procedures.

Nice-to-haves

  • Healthcare industry experience is preferred.
  • Knowledge of ClaimsExchange, QNXT, QicLink, Facets, and Crystal Reports is a plus.
  • Experience with 837 EDI and HIPAA transactions.

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan
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