Cognizant Technology Solutions - Naperville Park District, IL

posted 3 months ago

Full-time - Mid Level
Remote - Naperville Park District, IL
10,001+ employees
Professional, Scientific, and Technical Services

About the position

As a Product Tech/Database Support with SQL at Cognizant's TriZetto Product House, you will play a crucial role in shaping the future of healthcare technology. This position involves authoring business requirements for functionalities that will be integrated into the TriZetto product portfolio. You will collaborate with various stakeholders to create high-level designs and detailed functional design artifacts that guide the development of TriZetto products and solutions. Your expertise will be essential throughout the software development life cycle, including software engineering, quality assurance, and technical communications, as you assist customer support, sales, and consulting/implementation services. In this individual contributor role, you will analyze and translate business and user requirements into high-level designs and functional specifications. This may involve designing new or modified processing, data requirements, user interfaces, and database designs. You will identify and create alternative solutions to meet business needs, articulating the pros and cons of various approaches. Participation in internal and customer meetings will be key to clarifying requirements, formulating design approaches, and ensuring they align with business needs. You will lead collaboration with other product design teams to ensure integration and interfaces between products are considered in the planning and design process. Additionally, you will mentor intermediate and associate-level design team members, fostering a culture of knowledge sharing and collaboration. This role requires a strong background in developing, enhancing, and supporting products using the latest web technologies, with a minimum of five years of related experience. You will be expected to work as part of a Scrum team, analyzing, troubleshooting, testing, and coordinating to resolve reported software, data, or technical issues for TriZetto software programs and applications. Your ability to communicate effectively with all levels of management and your strong presentation skills will be vital as you work closely with team members to enhance and maintain software solutions that address business problems in the healthcare industry.

Responsibilities

  • Analyzing and translating business and user requirements into high-level designs and functional specifications.
  • Identifying and creating alternative solutions to solve business needs and articulating the pros and cons of various approaches.
  • Participating in internal and customer meetings to clarify requirements, formulate design approaches, and confirm they meet business needs.
  • Leading collaboration with other product design teams to ensure integration and interfaces between products are part of the planning and design process.
  • Leading design discussions with System/Software Engineers and QA Analysts.
  • Mentoring intermediate and associate level design team members.

Requirements

  • Bachelor's degree in Computer Science or equivalent combination of education and work experience.
  • Minimum of 5 years' related experience in developing, enhancing, and supporting products using the latest web technologies.
  • Experience working as part of a Scrum team.
  • Ability to analyze, troubleshoot, test, and coordinate to resolve reported software, data, or technical issues for TriZetto software programs and applications.
  • Experience with triaging defects, impact analysis, and resolution planning of software architecture and applications.
  • Proficiency in SQL and experience with Windows OS, web services, MSSQL, PL SQL, and Stored Procedures.

Nice-to-haves

  • Healthcare industry experience is preferred.
  • Knowledge of ClaimsExchange, QNXT, QicLink, Facets, and Crystal Reports is a plus.
  • Experience with 837 EDI and HIPAA transactions.

Benefits

  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan
  • Limited Travel
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