Product & Test Engineer - Cloud Logistics

Nimble 3.0 - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Product & Test Engineer - Cloud Logistics at Nimble will play a crucial role in advancing the company's Cloud Logistics products. This position involves collaborating with various teams to define product requirements, develop and test features, and ensure a seamless integration and onboarding process for new customers. The engineer will oversee the product lifecycle, track performance metrics, analyze data for feature impact, and provide training and support to ensure successful customer launches.

Responsibilities

• Work with customers, partners, and internal stakeholders to gather and evaluate business, operations, and integration requirements.
• Oversee the entire product lifecycle from concept to deployment and validation of KPIs.
• Be a subject matter expert on a core company KPI - build, monitor, and report against key performance indicators.
• Analyze data to complete pre and post-deployment evaluation to ideate impactful features and quantify the KPI impact of recently launched features.
• Guide the development and implementation teams by translating business and product requirements into tangible documentation and deliverables.
• Configure software systems, design and organize comprehensive test plans, and conduct system testing to ensure products are functioning properly.
• Develop and maintain comprehensive documentation, including integration workflows, internal and external specifications, product documentation, test plans, and release documentation.
• Train Operations, Customer Support, and/or customers on owned features/projects and provide Customer Support assistance during implementation to ensure successful customer launches.

Requirements

• Bachelor's degree in Engineering, Supply Chain Management, Information Systems, or a related field.
• Extensive knowledge of supply chain operations, logistics workflows, transportation, and warehouse management best practices.
• 5+ years of experience as a solutions engineer, consultant, technical lead, or similar role, with a focus on supply chain platforms (WMS, ERP, OMS, TMS, IMS, iPaaS, etc.).
• Proven experience in designing and integrating complex software systems.
• Demonstrated leadership skills.
• Strong written and verbal communication and interpersonal skills, with the ability to work directly with clients and technical teams.
• Highly organized with a customer-focused mindset.
• Fast learner, A-player, great work ethic, and high ambitions.
• Critical thinking about how and why software systems fail.
• Strong analytical and problem-solving abilities, with a focus on delivering practical and innovative solutions.

Nice-to-haves

• Experience with robotic fulfillment technologies and goods-to-person sector preferred.
• Experience with Test Management and Requirements software.
• Experience with database software such as Postgres, MongoDB, etc.
• Experience with leading WMS platforms such as Manhattan, Blue Yonder, or HighJump.
• Knowledge of ERP systems like SAP, Oracle, or NetSuite.
• Familiarity with OMS tools like Salesforce Order Management, Shopify, or Magento.
• Experience with cloud-based platforms and SaaS solutions.
• Proficiency in integration tools and middleware solutions (iPaaS).
• Knowledge of microservices architecture and cloud infrastructures (AWS, Azure).
• Experience with data analytics and business intelligence tools.
• Experience using Linux and Git.

Benefits

• Flexible PTO
• Health Insurance (medical, dental, and vision)
• Paid Parental Leave
• Commuter Benefits (fully-paid parking spots)
• Referral Bonus
• 401k
• Equity program