Production and Client Services Coordinator

$35,360 - $37,440/Yr

Steadfast Employment - Ridgeland, MS

Full-time - Mid Level

Ridgeland, MS

About the position

The Production and Client Services Coordinator is responsible for managing the production process from start to finish, ensuring quality control and maintaining strong relationships with customers. This role involves frequent communication with customers, sales, and production teams to monitor and enhance quality and performance.

Responsibilities

• Work directly with customers, sales, and production to ensure jobs are completed correctly.
• Schedule projects, estimate printing and direct mail packages, and set up press color OK's as needed.
• Obtain pre-press proof approvals and imaging data sign-offs on all projects.
• Create job tickets/orders for all product operations and collaborate with department managers to track projects through production.
• Coordinate with the shipping department to ensure timely completion and routing of projects, including producing final invoices with sales.
• Act as the representative for customers in all activities, including reviewing proofs and notifying them of alteration charges.

Requirements

• Minimum of 2 years experience in a manufacturing/production account manager position.
• Proficiency in Microsoft Office, Adobe Illustrator, Photoshop, and Acrobat.
• Strong communication skills to interact effectively with customers and production managers.
• Good judgment and attention to detail, with the ability to read and interpret customer specifications.
• Proactive problem solver with analytical and troubleshooting skills.

Benefits

• Health insurance
• Dental insurance
• Vision insurance