PacificCorp - Portland, OR

posted 2 months ago

Full-time - Mid Level
Portland, OR
Utilities

About the position

The Production Control Technician role at PacifiCorp involves ensuring the integration, scheduling, monitoring, problem resolution, and output control of applications in a multi-platform, 24x7 data center operations environment. The position requires participation in the maintenance of automation procedures and analysis of production applications to ensure efficiency and effectiveness in processing. This role supports all US-based BHE platforms and requires a commitment to customer service excellence, environmental sustainability, and diversity, equity, and inclusion.

Responsibilities

  • Monitors, manages, and performs basic scheduling of batch processing jobs using automated scheduling software.
  • Investigates and collaborates with Production Control Technician 2/3 and technical support staff to resolve errors.
  • Maintains accurate incident and service request records using service management tools.
  • Evaluates, recommends, and implements automation and scheduling solutions to meet stakeholder needs.
  • Creates and maintains job definitions, interrelationships, and calendars.

Requirements

  • Bachelor's degree in computer science, information technology, or related field; or equivalent work experience.
  • Current Microsoft Certified Systems Engineer (MCSE) or ability to obtain certification within six months of hire.
  • Minimum of two years of directly related technical experience.
  • Knowledge of client/server, voice and data network, mainframe z/OS, and applications environments.
  • Basic knowledge of ControlM/EM software or similar automated scheduling software.
  • Effective oral and written communication skills.
  • Analytical, problem-solving, and decision-making skills.

Nice-to-haves

  • Intermediate-level knowledge of ControlM/EM software or similar automated scheduling software.
  • Two years of experience in a technology production control operations center role.

Benefits

  • Disability insurance
  • Health insurance
  • Tuition reimbursement
  • Paid time off
  • Bereavement leave
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