About the position
The Mayor's Office of Media and Entertainment (MOME) is dedicated to supporting and enhancing New York City's creative economy, ensuring that it remains accessible to all. The agency is composed of four key divisions: the Film Office, which manages film and television production in public spaces; NYC Media, the largest municipal television and radio broadcasting entity in the United States; Creative Sector Programs, which focuses on workforce development across various creative industries; and the Press Credentials Office, responsible for issuing press cards. The Film Office plays a crucial role in facilitating a seamless production experience for film and television projects, providing necessary permits and incentives while helping production companies navigate the complexities of New York State and City regulations. As a Production Coordinator, you will work under the general supervision of the Interim Associate Commissioner of Production and Permitting, Film. This role requires independent initiative and judgment to assist film and TV productions in filming on public property while ensuring public safety and minimizing disruptions to local neighborhoods. Your responsibilities will encompass evaluating permit requests, issuing necessary permits, and maintaining records through the online application system. You will also serve as a liaison between production companies and city agencies, manage inquiries, and provide guidance on navigating government processes. In addition to these core responsibilities, you will participate in pre-production meetings with various stakeholders, manage multiple active productions, and provide technical support for the online permit system. The role also involves training participants in the Made in NY Production Assistant Training Program and adapting to the evolving needs of the film and television industry. Special projects may include representing MOME at external events, scouting filming locations, and ensuring compliance with safety requirements during on-site visits.
Responsibilities
- Evaluate permit requests and issue required Motion Picture/Television and Still Photography permits, and maintain records using the online application system.
- Instruct customers on the use of the Letter in Lieu of Permit.
- Maintain and utilize the system for tracking the day-to-day locations of all NYC productions.
- Participate in pre-production meetings with groups such as production company representatives, NYPD, FDNY, and Department of Transportation to review proposed shooting schedule and address special needs such as stunts, pyrotechnics, street closures, etc.
- Act as liaison between production industry and city agencies as well as community boards, civic groups, neighborhood residents and other groups.
- Manage in-person, email, virtual and telephone inquiries.
- Provide guidance to productions on contacting appropriate NYC government agencies for inquiry or problem resolution.
- Recommend changes to permit requests to meet and respond to community requests.
- Manage portfolio of several active productions at any given time.
- Provide production reports as needed.
- Provide technical support to users of the online permit system.
- Respond to phone and email inquiries from residents with concerns and questions about production activity in their respective communities.
- Work with development team to troubleshoot, identify needs and recommend modifications to the online permit system.
- Assist in training participants in the Made in NY Production Assistant Training Program to comply with policies and procedures.
- Work with stakeholders as needed in collaboration with staff.
- Address the needs of the film and television industry as the production environment evolves, new challenges arise and the services provided by MOME adjust.
- Learn and adapt to changes in the agency's policies and procedures.
- Perform special projects and initiatives as assigned.
Requirements
- High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or education and/or experience which is equivalent to the above.
Nice-to-haves
- Familiarity with New York City neighborhoods and locations
- Proficiency in Microsoft Word/Outlook/Excel/Access/PowerPoint
- Attention to detail and ability to handle multiple projects at one time
- Technical skills and ability to learn new software and systems
- Presentation skills and ability to represent the agency in a professional manner
- Ability to work in a collaborative environment
- Critical thinking and problem-solving skills
- Communication skills including pleasant phone manner and professional rapport with the general public
- Data analysis experience is helpful, but not required.
Benefits
- Public Service Loan Forgiveness eligibility for federal loan forgiveness programs and state repayment assistance programs.
