Production Manager / CSR / Social Media Coordinator

$40,477 - $43,867/Yr

Technical Reproductions - Norwalk, CT

Part-time,Full-time - Entry Level

Norwalk, CT

Printing and Related Support Activities

About the position

We are seeking a passionate and motivated individual to join our team as a Production Manager/CSR/Social Media Coordinator. This role includes full training in production processes and involves managing all printing tasks while building our online presence. The ideal candidate is eager to learn, detail-oriented, and proactive with customer service. This role will also be responsible for developing and implementing effective social media strategies that enhance our brand presence and engage our audience.

Responsibilities

• Operate state of the art printing equipment, including wide format printers, plotters, and high-speed digital printers.
• Coordinate print jobs from start to finish, ensuring accuracy, efficiency, and high-quality results.
• Ensure quality control throughout production.
• Communicate with customers and team members to meet project deadlines.
• Develop and execute social media content strategies that align with marketing goals.
• Create engaging and shareable content across multiple platforms including Facebook, Instagram, Twitter, and LinkedIn.
• Analyze social media performance metrics to assess the effectiveness of campaigns and make data-driven recommendations for improvement.
• Stay up-to-date with industry trends and emerging social media tools to enhance our online presence.
• Assemble reports on social media performance and present findings to stakeholders.
• Assist in managing community engagement by responding to comments and messages in a timely manner.

Requirements

• High school diploma or equivalent required.
• Dependability, positive attitude, and willingness to learn new skills.
• Excellent attention to detail and strong quality control focus.
• Project management and multi-tasking abilities.
• Social media expertise, with the ability to build and maintain marketing campaigns.
• Graphic design (preferred) experience with Adobe Creative Cloud.
• Proficiency in Microsoft Office (Word, PowerPoint).
• Strong communication skills (oral and written), both with customers and team members.
• Experience in customer service and familiarity with the printing industry is a plus.

Nice-to-haves

• Graphic design experience with Adobe Creative Cloud.

Benefits

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off