Production Manager, Memorial Hall/Lowell Hall Complex

Harvard T.H. Chan School Of Public Health - Cambridge, MA

Full-time - Mid Level

Cambridge, MA

About the position

The Production Manager for the Memorial Hall/Lowell Hall Complex is responsible for overseeing the safe and effective use of the venues for events, performances, and rehearsals. This role involves event planning, house management, technical operations, and supervising staff to ensure high-quality production standards. The position requires collaboration with various stakeholders and managing logistical aspects of events while adhering to safety and customer service protocols.

Responsibilities

• Meet with building users to plan events, advising on full, safe and appropriate use of the venues.
• Review and approve the technical scope, feasibility, and timeline for proposed events.
• Prepare or approve CAD drawings for event-specific room arrangements.
• Participate in the planning and logistical oversight of Commencement/Reunions activity in the Complex.
• Plan and supervise the logistical and technical aspects of special events in the complex.
• Establish and oversee House Management policies and procedures including those addressing safety, customer service, crowd control, emergency response, patron comfort and assistance for patrons and performers with disabilities.
• Supervise the scheduling and coordination of equipment load-ins, setups, strikes, and load outs, table moves, piano moves and tunings, parking, security and custodial coverage for events.
• Train student event producers on safe and effective House Management procedures.
• Oversee event producers and their vendors on safe and efficient use of the space.
• Operate, maintain, and plan upgrades for theatrical systems.
• Train student producers on technical theatre requirements for their events as well as use of equipment.
• Act as audio/video technical information resource for special projects.
• Administer a $200K sub-department budget for equipment, services, and non-permanent personnel.
• Track, reconcile and submit bills, invoices, and special event expenses.
• Coordinate summer programs renting space at the complex and advise on policies and practices.

Requirements

• Bachelor's degree
• Minimum three (3) years' experience in production management
• Experience with direct supervision
• Ability to lead a team with strong supervisory skills
• Experience operating and maintaining theatrical lighting, sound, video and basic rigging equipment
• Ability to work effectively with faculty, students, and staff from diverse backgrounds
• Excellent communication skills
• Experience in event planning and execution preferred
• Knowledge of entertainment/technical theater industry standard, local, state, and national crowd control and technical theater safety codes and applications
• Proficiency in word processing, spreadsheet, and computer aided drafting software
• Availability to work a varied schedule, including weekends, nights and holidays

Nice-to-haves

• Experience in event planning and execution preferred

Benefits

• Paid Time Off: 3-4 weeks of accrued vacation time per year, 12 accrued sick days per year, 12.5 holidays plus a Winter Recess, 3 personal days per year, and up to 12 weeks of paid leave for new parents who are primary caregivers.
• Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits.
• Child and elder/adult care resources including on-campus childcare centers, Employee Assistance Program, and wellness programs.
• University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development programs and classes at little or no cost.
• Various commuter options including discounted parking, half-priced public transportation passes, and biking benefits.
• Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and discounts to various services and cultural activities.