Production Manager

$50,000 - $70,000/Yr

Master Collision Repair - Jacksonville, FL

Full-time - Mid Level

Jacksonville, FL

Repair and Maintenance

About the position

The Production Manager at Master Collision Repair, Inc. is responsible for ensuring an exceptional customer experience while effectively managing the workflow in the collision repair facility. This role involves maintaining quality standards, achieving delivery targets, and leading the team to meet key performance indicators (KPIs).

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan
• Plan daily production schedule to maximize efficiency and maintain cycle time goals
• Run production meeting to communicate priorities to staff
• Perform in-process quality control checks to ensure company standards are met
• Immediately identify and address any quality issues or production delays
• Perform final quality inspection prior to delivery of the vehicle to customer

Requirements

• High School Diploma or equivalent
• Proven experience in a collision repair environment or similar role
• 3 years experience
• Self-motivated with strong decision-making skills
• Ability to operate effectively in a fast-paced environment
• Strong time management skills
• Ability to give direction in a team environment
• Customer service oriented with strong organizational skills
• Comprehensive knowledge of vehicle repair practices
• Effective verbal and written communication skills
• Strong attention to detail and high degree of accuracy

Nice-to-haves

• I-CAR Certification
• Working towards Gold Class certification

Benefits

• Compensation range of $50,000 - $70,000 per year
• Bonus opportunities tied to individual or business initiatives