PRODUCTION MANAGER

$70,000 - $90,000/Yr

Accent Building Restoration, Inc (Abr) - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

Specialty Trade Contractors

About the position

The Production Manager at Accent Building Restoration is responsible for planning, organizing, directing, and controlling the operations function of the branch, including field operations. This role involves overseeing personnel, material acquisition, and the scheduling and organization of daily operations within a specific geographic area. The Production Manager aims to increase new business opportunities while maintaining strong relationships with existing customers, ensuring efficient and quality-minded services, and enforcing company policies.

Responsibilities

• Represent ABR in a professional and dignified manner
• Oversee ABR branch operational activities within area of responsibility - directly supervises all employees in branch operations
• Responsible to ensure that branch maintains profitability
• Market ABR services and products
• Recruit, train, and develop successful employees
• Work with Regional Manager in settling customer complaints, resolving conflicts, and maintaining customer relationships
• Collaborate with Regional Manager on sales and estimating, business strategies, sales development, and market penetration
• Collaborate with Regional Manager to hire and train branch employees on ABR policies and procedures to ensure understanding and compliance
• Responsible for all branch accountabilities, such as scheduling efficiency, job budgets, ordering and acquisition of material, job profitability, Project Trackers, safety meetings, branch employee paperwork, etc.
• Audit branch operations and employee's performance on a routine scheduled basis
• Perform reviews on branch employee's performance - evaluate the strengths and weaknesses - take corrective action as needed
• Have a working knowledge of all jobs contained in the branch Smartsheet Trackers
• Work with Regional Manager to meet with, develop sales, and create relationships with existing and prospective customers
• Perform job walks and reviews, inspection of equipment, etc.
• As requested, help in estimating projects at direction of Regional Manager
• When requested by Regional Manager, assure that all estimates are completed on a timely basis
• Oversee and track projects, ensuring profitability, timeliness, quality of services, and overall customer satisfaction
• Responsible for the timely review and accuracy of timecards, including per-diems, mileage, and other related expenses
• Responsible for working with HR in the compliance and oversight of state and federal guidelines as well as adherence to policy and procedures as outline in the employee handbook and any other policies or provisions that HR implements

Requirements

• Sound administrative skills, well-developed management skills - Ethical
• Experience in working in a nonunion environment
• Proven ability to recruit, train, and motivate personnel to balance staffing strength with profitability and growth

Nice-to-haves

• Spanish (Preferred)

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off