Production Manager

$30,000 - $30,000/Yr

Lennar - Orlando, FL

Full-time - Mid Level

Orlando, FL

101-250 employees

Construction of Buildings

About the position

Lennar Mortgage is seeking a dedicated Production Manager to join our team in Orlando, FL. This role is pivotal in managing a satellite branch office, with a focus on increasing overall market share, service, and profits through the solicitation of new business and the origination of new loans. At Lennar Mortgage, we pride ourselves on fostering personal growth, innovation, and diversity, and we are looking for a team member who shares our passion for bringing homeownership to life. As a Production Manager, you will be responsible for mentoring and developing branch personnel, monitoring lender programs and requirements, and assisting Loan Officers with training and sales meetings. Your role will also involve providing coaching and promoting a professional team effort, as well as supporting problem-solving initiatives within the branch. In this position, you will be expected to build rapport with borrowers, builders, and realtors, ensuring open lines of communication. You will conduct initial mortgage application interviews, assist in the pre-application process, and follow up with sales offices on incomplete applications. Additionally, you will be responsible for packaging loans for upfront submission, locking loans with borrowers, and maintaining accurate reports regarding loan status and projected closings. The role requires a proactive approach to soliciting new business from home builders and realtors, as well as a commitment to delivering outstanding customer service. You will also be required to cross-train for other positions within the division as needed, ensuring flexibility and adaptability in your role. At Lennar Mortgage, we believe in empowering our associates to build their futures. We offer a supportive and enriching environment, with a comprehensive array of benefits designed to enhance well-being and professional growth. Join us in making dreams come true and building a career with purpose.

Responsibilities

• Manage satellite branch office and increase overall market share, service, and profits by soliciting new business and originating new loans.
• Manage, mentor, and develop branch personnel.
• Monitor lender programs and requirements.
• Assist Loan Officers with training, sales meetings, and openings as necessary.
• Provide coaching and promote a professional team effort.
• Provide support for problem solving and create an interface with lenders, escrow, division escrow coordinators, design centers, and sales agents.
• Receive leads daily and contact borrowers via telephone and email to obtain their loan application.
• Solicit new business from Home Builders and Realtors.
• Originate new loans in accordance with the 'Loan Officer' agreement to ensure all loans meet guidelines.
• Be accessible to buyers and associates and return calls the same day.
• Build rapport and maintain open lines of communication with borrowers, builders, and realtors.
• Conduct initial mortgage application interviews with borrowers.
• Assist in the pre-application process and follow up with sales office on incomplete applications.
• Deliver pre-qualification status to communities and call with verbal status as required.
• Travel to communities to meet with borrowers and obtain loan applications.
• Package loans for upfront submission.
• Lock all loans with borrowers in accordance with the Secondary Marketing Pricing and Rate Lock Policies and Procedures manual.
• Compile any missing data on the loan application.
• Upload documentation to e-folder.
• Maintain supplies and reports to ensure complete exchange of information regarding loan status, monthly projected closings, commission, and expense reports.
• Conduct weekly 'Pipeline' meetings with processor(s) and keep lines of communication open.

Requirements

• Three years mortgage lending experience: originating, processing, closing, and underwriting FHA/VA/Conventional loans.
• At least one year in a full-charge supervisory/management capacity.
• Successful completion of Loan Officer Associate training program.
• Ability to maintain a flexible work schedule, including evening and weekend work.
• Strong computer background with 1 to 2 years experience in mortgage software.
• Four-year college degree (preferred).
• Ability to study material independently.
• Valid driver's license.

Nice-to-haves

• Positive attitude and ability to work well under pressure.
• Strong organizational, office, and computer skills.
• Ability to interact well with co-workers.
• Understanding and following posted work rules and procedures.
• Ability to accept constructive criticism.

Benefits

• Robust health insurance plans including Medical, Dental, and Vision coverage.
• 401(k) Retirement Plan with a $1 for $1 Company Match up to 5%.
• Paid Parental Leave.
• Associate Assistance Plan.
• Education Assistance Program.
• Up to $30,000 in Adoption Assistance.
• Up to three weeks of vacation annually.
• Generous Holiday, Sick Leave, and Personal Day policies.
• New Hire Referral Bonus Program.
• Home Purchase Discounts.
• Everyone's Included Day.