Unclassified - Pharr, TX

posted 5 months ago

Full-time - Mid Level
Pharr, TX

About the position

The Production Manager at CARSTAR Collision Specialists of Pharr is a pivotal role responsible for overseeing the workflow of vehicle repairs and ensuring that all tasks are completed within the expected target dates. This position requires a strong focus on safety, productivity, profitability, and quality standards as set by CARSTAR. The Production Manager will assign repair work to technicians, manage production employees, and drive continuous improvements in the production process. The role involves maintaining a clean and orderly work environment while ensuring compliance with safety regulations such as OSHA and EPA guidelines. In this position, the Production Manager will be tasked with achieving production and maintenance goals for daily and weekly repair activities, following the EDGE Performance standards. They will provide direction to all production employees to ensure that repair orders are processed according to the established repair plans, making adjustments as necessary throughout the day. A critical aspect of the role is to maintain productivity levels to achieve a minimum cycle time of 7.0 days. The Production Manager will also be responsible for ensuring that all vehicles are properly disassembled for repair and that any additional damage is reported to the general manager and estimators. The role requires regular communication with production employees, including conducting meetings to review daily and monthly goals and the status of repair orders. Quality control is another essential duty, as the Production Manager will inspect all vehicle repairs before customer delivery. The position demands a commitment to performing all assigned duties safely and responsibly, minimizing the risk of injury to oneself and others. Other duties may be assigned as needed, reflecting the dynamic nature of the role.

Responsibilities

  • Assign repair work to technicians and manage the production workflow to complete vehicle repairs within expected target dates.
  • Ensure safety of repairs that meet CARSTAR's productivity, profitability, and quality standards.
  • Achieve production and maintenance goals of daily and weekly repair activities following EDGE Performance.
  • Provide direction to all production employees to ensure repair orders are processed according to each repair plan and adjust as needed throughout the day.
  • Maintain productivity levels to achieve a cycle time of 7.0 days (minimum).
  • Ensure all vehicles are disassembled for repair and report additional damage to the general manager and estimators.
  • Maintain all repair order information in the CARSTAR management system to reflect vehicle status.
  • Manage individual performance of all production employees and coach/train as appropriate.
  • Conduct regular meetings with production employees to review daily/monthly goals and repair order status during daily release meetings.
  • Ensure work areas (bays, paint, details, parts, etc.) are kept clean and orderly and all employees follow safety/OSHA/EPA guidelines.
  • Inspect all vehicle repairs for quality control prior to customer delivery.
  • Attend and provide production status updates during daily release meetings.
  • Perform assigned duties in a safe and responsible manner that does not expose yourself or other employees to unnecessary risk of injury.

Requirements

  • 4-5 years of prior auto body collision repair experience.
  • Advanced understanding and knowledge of operations, and repair process/procedures.
  • Proven experience managing employees in a high performing manufacturing environment, collision industry preferred.
  • High School diploma/GED required, associate's degree preferred.
  • I-CAR certification, ASE training preferred.
  • Ability to be analytical, multi-task and problem solve.
  • Highly organized, able to handle multiple concurrent assignments.
  • Proficient computer skills and prior estimating software experience required.
  • Ability to receive direction and work well with others.
  • Valid driver's license and insurable driving record.

Nice-to-haves

  • I-CAR certification
  • ASE training
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