Production Manager

$67,548 - $67,548/Yr

SIXT - Boston, MA

Full-time - Mid Level

Boston, MA

5,001-10,000 employees

Rental and Leasing Services

About the position

Come Join the SIXT Boston Airport Team. The Production Manager position at SIXT RENTAL CAR offers an exciting opportunity for an experienced professional in the automotive industry. As a Production Manager, you will be responsible for overseeing the vehicle distribution and turnaround processes at the airport branch. This role requires close collaboration with the General Manager to ensure that vehicles are safe, clean, and available in a timely manner to meet customer demands and drive rental growth. You will also manage the work environment and vendor relationships, focusing on driving efficiencies and reducing costs. In this position, you will analyze key performance indicators (KPIs) and expenses to identify and implement processes and procedures that improve efficiency and reduce costs. You will develop and manage efficient turnaround processes, build and establish relationships with Branch Managers, staff, service providers, and vendors. Communication is key, as you will need to establish and communicate daily vehicle needs to vendors regarding vehicle turnaround and movements. Additionally, you will create weekly forecasts for subcontractor needs to support cleaning and vehicle movement processes. Quality control is a significant aspect of this role, as you will perform vehicle inspections to review subcontractor performance and ensure that the cleaning and servicing of vehicles at the QTA are conducted smoothly. You will maintain constant communication with the Branch management team to understand logistics and support Fleet Planners in meeting vehicle reservation demands. This role also involves quickly investigating and resolving operational and customer problems as they arise, conducting daily game plan meetings with subcontractor managers, and coordinating the movement of vehicles to and from overflow lots. You will manage driver activity to optimize lot space and traffic flow, acting as the point of contact for the driver team and for managers needing specific upgrade vehicles for customers.

Responsibilities

• Manage the vehicle distribution and turnaround processes at the airport branch.
• Collaborate with the General Manager to ensure vehicle safety, cleanliness, and availability.
• Analyze KPIs and expenses to identify and implement processes to improve efficiency and reduce costs.
• Develop and manage efficient turnaround processes.
• Build and establish relationships with Branch Managers, staff, service providers, and vendors.
• Establish and communicate daily vehicle needs to vendors on vehicle turnaround/movements.
• Create weekly forecasts for subcontractor needs to support cleaning and vehicle movement processes.
• Manage the cleaning and servicing of vehicles at the QTA to ensure smooth operation of fleet movement.
• Perform vehicle inspections to ensure quality control and review subcontractor performance.
• Maintain constant communication with the Branch management team to understand logistics and support Fleet Planners.
• Investigate and resolve operational/customer problems quickly.
• Conduct daily game plan meetings with subcontractor managers and Fleet department.
• Coordinate movement of vehicles to and from overflow lots.
• Manage driver activity to optimize lot space and traffic flow.
• Act as the point of contact for the driver team and for managers needing specific upgrade vehicles.

Requirements

• Experience in the car rental industry preferred.
• Process-oriented with a proven record of success in managing large-scale operational teams.
• Exceptional communication skills, with multiple languages preferred.
• Expertise in issue resolution and efficient handling of complaints.
• Flexible and resilient in a dynamic work environment.
• Strong organizational skills.
• Self-confident and responsible demeanor.
• High level of empathy towards team members and customers.

Nice-to-haves

• Fluency in multiple languages is preferred.

Benefits

• 30 days of vacation
• Support for pension plans
• Capital-forming benefits
• Employee benefits for SIXT rent, share, ride, and SIXT+
• Discounts with partners for travel, technology, clothing, etc.
• Free cybersports courses
• Numerous trainings for individual development
• Refer-a-Friend bonus of $2,000 for every hire through your recommendation
• Regular feedback sessions and employee surveys
• Health program with psychological hotline through the Frstenberg Institute
• DiverSIXTy program focusing on corporate culture of acceptance and respect
• Regulated working hours with shift plans in advance
• Designer uniform provided with subsidized cleaning costs
• Mobility allowance of $20/month
• Flexible working hours
• Up to 50% of monthly working time can be mobile work
• Subsidized employee restaurant
• Various recreational opportunities such as gaming area and sports teams