Production Support Analyst III - SQL Server DBA

$107,667 - $150,995/Yr

Blue Cross Blue Shield Association - Washington, DC

Full-time - Mid Level

Washington, DC

About the position

The Production Support Analyst III - SQL Server DBA at Blue Cross Blue Shield Association serves as a technical resource across various technical projects, ensuring that software products meet stakeholder needs. This role involves providing tiered product support, maintaining application and server resources, and collaborating with cross-functional teams to enhance system performance and availability.

Responsibilities

• Maintain and administer application and server resources.
• Monitor systems, resources, applications, and users to ensure maximum system availability.
• Provide estimates for software development activities and refine estimating models based on previous project actuals.
• Troubleshoot and debug IT systems and products to improve performance.
• Partner with business and development teams to implement processes for technical operations and testing of applications.
• Produce and manage formal documentation and write clean, standards-compliant code and unit tests.
• Define non-functional specifications and contribute to application/system design for supportability and reliability.
• Supervise project teams in a matrix environment and monitor project status.

Requirements

• Bachelor's Degree in Computer Science, Information Systems, or equivalent work experience.
• Minimum 7+ years of IT work experience focused in production support.
• Experience as a team lead or member on project teams in a cross-functional environment.
• Expert knowledge of Oracle, DB2, UDB, MySQL, MS SQL, and Vertica.
• Strong analytical skills and team-oriented interpersonal skills.
• Excellent written, verbal, and listening communication skills.

Nice-to-haves

• Expertise in AWS data technologies such as Amazon RDS, Data Lake, DynamoDB, and Snowflake.

Benefits

• Vision insurance
• Paid time off
• 401(k) with generous matching
• Medical/dental insurance
• Lifestyle spending account
• 11 paid holidays