Production Support Engineer/Analyst
Drc Systems
477d•$104,000 - $104,000
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About The Position
The Product Support Analyst is responsible for managing the technology stack to ensure optimal service delivery to clients. This role involves proactive system monitoring, incident management, and user support through ticketing systems. The analyst will troubleshoot issues across hardware, software, applications, and networks, collaborating with various teams to resolve support issues and improve system resilience and observability.
