Professional Services Operations & Strategy Lead
Freshworks•Boston, MA
251d•$157,600 - $226,550
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About The Position
The Professional Services Operations Lead is responsible for leading and managing the day-to-day financial operations of the global professional services team. This includes overseeing the central tools and processes supporting client delivery, optimizing operational workflows, collaborating with cross-functional teams, and ensuring that performance goals are met. The director will collaborate with leadership to drive strategic initiatives, manage resource allocation, improve client satisfaction, and ensure overall business success.
