Program Advisor, Executive Edu

Harvard University-posted about 1 year ago

Full-time • Mid Level

Hybrid • Cambridge, MA

Educational Services

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The Program Advisor for Executive Education at Harvard Business School serves as the primary point of contact for executives considering HBS Executive Education programs. This role involves consulting with executives to identify suitable program offerings, building long-term relationships with potential applicants, and contributing to enrollment goals. The advisor will also represent HBS at events and conferences, share market insights with leadership, and maintain data in Salesforce, all while working in a hybrid environment that combines remote and onsite work.

Serve as the primary point of contact for executives considering HBS Executive Education programs.
Consult with executives on which program offerings best meet their learning objectives.
Outline HBS's competitive positioning and advantages in conversations with prospects.
Help customers navigate the program selection and application processes.
Build long-term relationships with potential applicants, past participants, alumni, and learning and development executives.
Present to current participants during lifelong learning information sessions.
Meet with prospects and participants during designated office hours.
Represent HBS Executive Education at events and conferences as needed.
Contribute to the enrollment goals for the HBS Executive Education portfolio.
Share market and competitive insights with the leadership team to inform strategic decisions.
Elevate customer needs and pain points to drive customer experience enhancements.
Stay current on faculty research, program content, relevant leadership topics, and industry trends.
Maintain inquiry, opportunity, and activity prospect data in Salesforce.

High School Diploma, GED, or equivalent is required.
5+ years of experience in administrative support role(s) and/or related experience is required.
Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.
Excellent interpersonal, verbal, and written communication skills.
Ability to multitask and prioritize workload based on established strategic priorities.

Experience with Salesforce preferred.
Prior experience in executive education or executive development is a plus.

3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff).
12 accrued sick days per year.
12.5 holidays plus a Winter Recess in December/January.
3 personal days per year (prorated based on date of hire).
Up to 12 weeks of paid leave for new parents who are primary caregivers.
Comprehensive medical, dental, and vision benefits.
Disability and life insurance programs, along with voluntary benefits.
Child and elder/adult care resources including on-campus childcare centers.
Employee Assistance Program and wellness programs related to stress management, nutrition, meditation, and more.
University-funded retirement plan with contributions from 5% to 15% of eligible compensation.
Tuition Assistance Program including $40 per class at the Harvard Extension School.
Tuition Reimbursement Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses.
Professional Development programs and classes at little or no cost.
Various commuter options including discounted parking and half-priced public transportation passes.
Access to Harvard athletic and fitness facilities, libraries, campus events, and discounts to various services.

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