Program Analyst-Business Intelligence/Data Analytics

$90,000 - $135,000/Yr

Chevo Consulting

Full-time - Mid Level

Professional, Scientific, and Technical Services

About the position

Chevo is seeking an experienced Program Analyst specializing in Business Intelligence and Data Analytics to enhance data-driven decision-making for clients. The role involves providing business intelligence support, developing analytical dashboards, and collaborating with stakeholders to improve national security. The position is hybrid, requiring on-site presence in the Metro DC area with some telework options.

Responsibilities

• Examine business requirements and needs, collecting information, and identifying alternative methods and solutions.
• Support strategic planning, training development, quality management, and business process reengineering.
• Design and develop a standardized data management framework across the Software Applications and Services (SAS) team.
• Deliver analytics using CBP tools to derive actionable insights from data.
• Define best practices and implement key performance indicators (KPIs) to assess program and system performance.
• Design and develop performance trend models, predictive analytics, and reports to mitigate potential risks.
• Develop interactive metrics dashboards tailored to different management levels.
• Create performance data collection tools to streamline and automate reporting.
• Document complex business processes and workflows, identifying areas for improvement.
• Interface with senior business decision-makers to understand and analyze their requirements.
• Develop and review program and project documentation and client briefings.
• Prepare highly technical documents, briefing materials, and management directives.
• Develop program presentations and training materials.

Requirements

• Bachelor's degree with 8 years of experience for Senior level or 6 years for Journeyman level.
• Ten years of experience developing workflows, applications, and dashboards.
• Ability to build dashboards to visualize complex data.
• Ability to pass client clearance requirements, with CBP Clearance desired.
• Working knowledge of Microsoft Access and JIRA is beneficial but not required.
• Knowledge of risk management principles and performance management metrics is useful but not required.

Nice-to-haves

• Experience with relational databases for developing online analytical dashboards.
• Familiarity with business process improvement and developing process flows.

Benefits

• Medical, dental, and vision coverage
• Paid leave
• Observes all eleven federal government holidays
• 401K plan with matching
• Monthly SMART card employer contribution for commuting expenses
• Tuition assistance
• Performance-based bonus eligibility