Program Analyst (Informatics)
Department of Veterans Affairs - San Antonio, TX
posted 4 days ago
About the position
The primary purpose of this position is to improve the quality, efficiency, and effectiveness of health care by integrating clinical and information processes necessary to achieve successful adoption and application of new technologies throughout the Veterans Health Administration (VHA). The incumbent serves as a Program Analyst (Health Informatics) located at the medical centers, in the Veterans Health Administration (VHA) of the Department of Veterans Affairs (VA). Duties include, but may not be limited to the following: Uses communication, education, and leadership to support comprehension of and adaptation to organizational updates. Guides the evolution of clinical software and processes by ensuring clinical software are available for staff use in addition to training on these programs. Contributes to the development of software enhancements, guides process improvement activities, and partners with colleagues working on information technology (IT) for the better provision of patient care by clinical and business staff. Cultivates a healthy working relationship between the Office of Information and Technology (OIT) and Health Informatics, allowing for routine dialog to enable the sustainment and optimization of our health IT solutions and workflows, for the benefit of all staff and Veterans.
Responsibilities
- Uses communication, education, and leadership to support comprehension of and adaptation to organizational updates.
- Guides the evolution of clinical software and processes by ensuring clinical software are available for staff use in addition to training on these programs.
- Contributes to the development of software enhancements, guides process improvement activities, and partners with colleagues working on information technology (IT) for the better provision of patient care by clinical and business staff.
- Cultivates a healthy working relationship between the Office of Information and Technology (OIT) and Health Informatics.
- Evaluates content quality and assures access to knowledge resources, eliminating redundancy in duplicate data sources, and improving information interoperability across the organization.
- Applies statistical, machine learning, visualization, and inferencing techniques to enable decision support.
- Utilizes or develops reports and information tools using SQL and SQL Server Reporting Services.
- Enables healthcare capabilities and the evolution of technology adjoined to the electronic health record (EHR).
- Serves as a subject matter expert in the visual depiction of process flow diagrams.
- Ensures clinical input in the development and management of the VHA business architecture.
- Participates in actions to evaluate, test, and report on errors found when working with systems and applications.
- Applies a true end-to-end process to evaluate workflows, identify issues, develop solutions based on best practice guidelines.
- Performs activities that support the management and delivery of educational experiences using information solutions and technology.
Requirements
- Must be a U.S. Citizen to apply for this job.
- Selective Service Registration is required for males born after 12/31/1959.
- You may be required to serve a probationary period.
- Subject to background/security investigation.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP).
Nice-to-haves
- Experience in health informatics.
- Knowledge of national database architecture and file structure.
- Experience with analytical techniques and clinical applications development techniques.
Benefits
- Comprehensive benefits package including health insurance, retirement plans, and paid leave.
