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Commdexposted 4 months ago
Full-time
Remote - Herndon, VA
Professional, Scientific, and Technical Services
About the position
The Program Analyst position at Commdex involves supporting the maintenance and improvement of tower infrastructure for critical voice communications. The role requires a technically proficient individual who will analyze, evaluate, and enhance operations and processes to align with the company's mission. Responsibilities include managing both short-term projects and long-term programs, developing strategic plans, and providing technical assistance on complex issues.
Responsibilities
- Support the development of technical strategic plans and requirements analysis, particularly with federal government experience.
- Develop reports, memoranda, or other documentation as appropriate.
- Review reports and present project status and results to leadership.
- Provide analysis, reviews, and technical assistance on new or unusually complex technical issues.
- Work closely with the contractor Project Manager.
- Obtain estimates and coordinate repairs with 3rd party vendors.
- Assist in the planning and execution of site remediation efforts.
- Submit complete vetting documentation from vendors to CBP prior to any on-site activities.
- Review program/project expenditures and publish reports when requested.
- Ensure quality control on all program/project close-out reports.
- Create and close tickets in CBP ticketing systems (i.e., TRIRIGA/ServiceNow).
Requirements
- Bachelor's degree in business, computer science, or a related field.
- 2+ years of experience as a Program Analyst, Management Analyst, or in a similar role.
- Excellent communication, interpersonal, and report writing skills.
- Strong organizational and time management skills.
- Advanced computer skills and knowledge of multiple databases and software systems.
- Ability to collect and analyze complex sets of data.
- Good critical thinking and problem-solving skills.
- Strong project management skills.
Nice-to-haves
- Federal government experience
Benefits
- Formal and informal development opportunities
