Program Analyst

About the position

The Program Analyst position at the Department of Homeland Security focuses on analyzing and evaluating the effectiveness of program operations and systems to meet established goals. The role involves advising on methods to improve program efficiency and effectiveness through research, data gathering, and analysis. The position may also include basic budget and financial management duties related to program planning.

Responsibilities

• Analyze systems, processes, and procedures for assigned program areas.
• Draft detailed written policies, procedures, guidance, and/or Standard Operating Procedures (SOPs) for assigned programs.
• Provide recommendations for improving program management efficiency and effectiveness.
• Utilize automated systems and databases to compile, track, and analyze statistical and narrative data.
• Evaluate data to identify deficiencies in processes or procedures and recommend effective counter-measures.
• Research new or revised business and management practices and provide recommendations to management.
• Assist in the development and implementation of training programs for Agency personnel.
• Develop instructional materials and guides to support informational efforts.

Requirements

• U.S. Citizenship or U.S. National status.
• Minimum age of 18 at the time of application.
• Ability to complete a favorable Background Investigation (BI).
• Selective Service registration required.
• Ability to obtain and maintain a Secret Clearance.
• Specialized experience equivalent to SV-F or GS-9 in the Federal service or equivalent private sector experience.

Nice-to-haves

• Experience in conducting analytical studies and surveys for managerial operations.
• Experience in processing data for analytical review, inventory, and reporting.
• Experience in developing presentations and creating SOPs.

Benefits

• Health, dental, vision, life, and long-term care insurance.
• Retirement plan and Thrift Savings Plan (similar to a 401(k)).
• Flexible Spending Account.
• Employee Assistance Program.
• Personal leave days and paid federal holidays.
• Flexible work schedules and telework options.
• Tuition reimbursement and transportation subsidies.
• Health and wellness programs and fitness centers.