Program and Volunteer Manager

$52,000 - $72,800/Yr

Disabled Sports USA - Powell, OH

Full-time - Mid Level

Powell, OH

Social Assistance

About the position

The Program and Volunteer Manager is a key role at ASC and GOA, responsible for overseeing program operations and volunteer management. This position reports to the COO/Executive Director and plays a vital role in delivering high-quality programs and inclusive outdoor experiences. The manager will lead internal operations, support program coordinators, and ensure effective communication and processes to enhance the organization's success.

Responsibilities

• Oversee the program operations with day-to-day leadership of ASC's Program Coordinators and part-time staff.
• In partnership with the COO/ED, hire new program staff as needed.
• Provide guidance, strategies for growth, and operational assistance for all programs.
• In partnership with the COO/ED, develop new programs and events aligned with BOD-approved growth and fundraising strategies.
• Conduct yearly performance reviews for Program Coordinators, part-time, and seasonal employees.
• Implement appropriate professional development tools and training to maximize operational effectiveness and ensure the achievement of employee goals and performance benchmarks.
• Assist the COO/ED in coordinating and directing program expansion strategies; helping to build strategic partnerships in existing and new regions.
• Lead volunteer management, communication, retention, and develop a comprehensive volunteer plan.
• In partnership with senior staff, implement fundraising events, and communicate program successes and outcomes to further the mission.
• Work with the Program Coordinators to develop and implement a program-focused communication plan.
• In partnership with the COO/ED and program staff, manage growth as it relates to the capacity to serve with excellence.
• Develop program outcomes and implement a plan to gather and analyze data.
• In partnership with all staff, implement the strategic plan created by the Board of Directors.
• In partnership with the COO/ED, coordinate the annual operations plan and budget for ASC and GOA.
• In partnership with the COO/ED and GOA Program Coordinator, develop and implement marketing and customer engagement strategies to drive sales, and sponsorships, and meet financial projections.

Requirements

• Four-year college degree, or equivalent experience resulting in broad knowledge of a field related to the job.
• 5 years related experience and/or training, and 2 years related management experience, or equivalent combination of education and experience.
• Experience in Microsoft Word for at least 1 year.
• Valid Driver's License.

Nice-to-haves

• Preferred degrees in Sport Management, Recreation Therapy, Adaptive Physical Education, or Exercise Science.
• Certifications such as American Canoe Association (ACA), Professional Ski Instructors Association (PSIA), or Bike Instructor Certification Program (BICP).

Benefits

• Health insurance
• Paid time off
• Two weeks paid vacation
• (8) sick days
• (9) Holidays