Program Assistant - Community Support Services

$45,292 - $74,732/Yr

Loudoun County Government - Leesburg, VA

Full-time - Entry Level

Remote - Leesburg, VA

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About the position

The Program Assistant for Community Support Services at Loudoun County Government plays a vital role in supporting the Community Services unit within the Department of Family Services. This position is responsible for providing administrative support to various teams, ensuring efficient operations of programs such as the Childcare Subsidy Program and the Homeless Assistance Team. The ideal candidate will be resourceful, self-motivated, and possess strong organizational skills to manage multiple tasks effectively while delivering excellent customer service to staff, vendors, and the community.

Responsibilities

• Provide administrative support for multiple teams for special projects, functions, and meetings, including maintaining required program documentation.
• Deliver courteous and timely customer service to County staff, vendors, residents, and visitors.
• Assist with purchasing activities, including reconciling accounts against purchase orders and responding to vendor inquiries.
• Monitor office equipment such as copiers and printers, ensuring operational efficiency and arranging for repairs as needed.
• Manage booking and operations of conference rooms.
• Track applications for services to support mandated programs.

Requirements

• High School diploma or equivalent; two years of related work experience or equivalent combination of education and experience.
• Working knowledge of administrative and clerical procedures and systems, including word processing and record management.
• Skill in operating various automated office equipment and using Microsoft software packages.
• Demonstrated ability to work with clients, co-workers, and the public, and to follow written and oral instructions.

Nice-to-haves

• Knowledge of basic human service needs and state computer programs.
• First Aid/CPR certifications.

Benefits

• Salary commensurate with experience.
• Flexible/Hybrid work options.