Program Coordinator, College of Design, Architecture, Art, & Planning

$43,000 - $45,000/Yr

University of Cincinnati - Cincinnati, OH

Full-time - Entry Level

Cincinnati, OH

10,001+ employees

Educational Services

About the position

The University of Cincinnati's College of Design, Architecture, Art, and Planning (DAAP) is seeking a Program Coordinator to join its Student Affairs office. This position plays a vital role in providing essential office support and serves as the first point of contact for students, faculty, staff, and the general public. The Program Coordinator will assist with inquiries, navigate university processes, and ensure smooth operations within the office. The ideal candidate will possess strong computer skills, including proficiency in Microsoft Outlook, Word, Excel, and student information systems, as well as excellent verbal and written communication skills. The ability to work collaboratively in a fast-paced environment, manage time efficiently, and maintain confidentiality is crucial for success in this role. In this position, the Program Coordinator will be responsible for a variety of tasks, including maintaining calendars and scheduling appointments for the Dean's Office staff, providing administrative support, managing office operations, and processing admission applications. The role also involves compiling information for the Student Affairs e-newsletter, managing email accounts, and serving as a liaison with other university offices. The Program Coordinator will need to be detail-oriented, self-motivated, and capable of generating ideas and making decisions independently. This full-time position offers a competitive salary and a comprehensive benefits package, making it an excellent opportunity for individuals looking to contribute to a dynamic academic environment.

Responsibilities

• Serve as the first point of contact for the college with students, staff, faculty, and the general public.
• Respond to inquiries via written communication, in-person, and telephone.
• Maintain calendars and schedule appointments for the Dean's Office staff, especially the Student Affairs team.
• Provide administrative support to the Dean's Office, including mailings, making copies, and processing business transactions.
• Manage the operations of the office, including maintaining and ordering supplies, and keeping common spaces tidy and clean.
• Schedule rooms, meetings, and appointments; prepare agendas and documents for meetings and events; take minutes as needed.
• Manage the document retention process for the Dean's Office, Student Affairs, Faculty Affairs, and Business Office.
• Process admission applications and confirmations for undergraduate transition and readmission students.
• Manage DAAP email accounts and coordinate the course equivalency process.
• Compile information for the Student Affairs e-newsletter and develop office procedures as needed.
• Manage the hiring process for student workers and graduate assistants, and assist with visa processing.
• Serve as a departmental liaison with other offices and departments at the university.

Requirements

• Bachelor's degree in a related area with one (1) year of experience; OR an Associate's degree with three (3) years of experience; OR five (5) years of experience in high-level administrative support or a related field.
• One (1) year of program coordination experience.
• Proficient in Microsoft Office products, including Outlook, Word, and Excel.

Nice-to-haves

• Ability and desire to provide high-quality customer service.
• Self-motivated, team player with the ability to generate ideas and make decisions independently.
• Ability to analyze operating practices to improve efficiency.
• Detail-oriented with excellent follow-up skills.
• Strong ethical and professional attitude.
• Excellent time management skills, including the ability to prioritize duties and manage multiple tasks.

Benefits

• Competitive salary range of $43,000-45,000 dependent on the candidate's experience.
• Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
• Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
• Life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
• Generous paid time off options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
• Tuition remission available for employees and their eligible dependents.
• Discounts for on and off-campus activities and services.