Program Coordinator, Executive Education

Harvard T.H. Chan School Of Public Health - Cambridge, MA

Full-time - Entry Level

Remote - Cambridge, MA

About the position

The Program Coordinator for Executive Education at Harvard Business School plays a crucial role in the delivery of Executive Education programs. This position involves coordinating logistics for both on-site and virtual sessions, facilitating remote learning, and managing day-to-day operations for a portfolio of programs. The coordinator works closely with faculty, participants, and various support departments to ensure smooth program execution and participant satisfaction.

Responsibilities

• Work closely with faculty to confirm session details and coordinate program materials.
• Be the primary contact for faculty and participants for all program-related support.
• Coordinate and administer program schedules for domestic and international programs.
• Build and maintain participant websites for each program.
• Coordinate experiential learning exercises and team-building activities.
• Maintain records of faculty materials, participant feedback, schedules, vendors, and evaluations.
• Coordinate program logistics for on-campus programs, including meals, housing, and special events.
• Host online sessions, sharing documents and videos, administering polls, and facilitating communication.
• Use Salesforce to track and manage participant enrollment and cancellations.
• Coordinate, process, and track program purchases and expenses.
• Staff the program office when programs are in session and facilitate online Zoom sessions.
• Collaborate with other Executive Education teams and support department-wide initiatives.

Requirements

• High school diploma, GED, or equivalent required.
• 3+ years of experience in a customer service-oriented and/or administrative support role.
• Experience with Microsoft Office (Word, Excel, PowerPoint, and Outlook) is a must.

Nice-to-haves

• Strong verbal and written communication skills.
• Excellent customer service and organizational skills.
• Ability to think quickly and manage multiple priorities.
• Highly motivated and solution-driven with a team-oriented approach.

Benefits

• 3-4 weeks of accrued vacation time per year.
• 12 accrued sick days per year.
• 12.5 holidays plus a Winter Recess in December/January.
• Up to 12 weeks of paid leave for new parents who are primary caregivers.
• Comprehensive medical, dental, and vision benefits.
• Disability and life insurance programs.
• University-funded retirement plan with contributions from 5% to 15% of eligible compensation.
• Tuition Assistance Program including $40 per class at the Harvard Extension School.
• Tuition Reimbursement Program providing 75% to 90% reimbursement for eligible courses.
• Access to professional development programs and classes at little or no cost.