Georgetown University - Quaker Street, NY

posted 5 months ago

Full-time - Entry Level
Quaker Street, NY
Educational Services

About the position

The Program Coordinator for the M.S. in Health and the Public Interest and M.S. in Addiction Policy and Practice Programs at Georgetown University's Graduate School of Arts & Sciences plays a crucial role in fostering and maintaining the learning communities of these programs. This position is integral to the recruitment of applicants, support of current students, and the provision of faculty and administrative support. The Program Coordinator operates within a matrix structure, reporting to both the Associate Director of Interdisciplinary Programs and the faculty program directors of the assigned academic program. This role is part of a collaborative team of Program Coordinators who collectively address the needs of 13 Interdisciplinary Studies Programs while managing specific program caseloads. The responsibilities of the Program Coordinator encompass a wide range of activities aimed at enhancing the educational experience for students and faculty alike. This includes outreach to prospective audiences, providing recruitment and admissions support to prospects and applicants, and offering academic affairs and student services to enrolled students. Additionally, the Program Coordinator is accountable for general financial and human resources tasks, demonstrating a commitment to creating an equitable and diverse community, and supporting faculty and general administrative operations for the program. The day-to-day management of the programs is a key responsibility, ensuring that they run smoothly and successfully. The Program Coordinator will engage in various work interactions, reporting directly to the Associate Director of Interdisciplinary Programs while collaborating closely with faculty program directors. This role requires effective communication and coordination with a diverse array of stakeholders, including prospective students, current students, alumni, vendors, industry connections, and other Georgetown University offices such as Graduate Admissions and the University Registrar. The Program Coordinator is expected to maintain a high level of professionalism and confidentiality in all communications and file management tasks.

Responsibilities

  • Outreach to prospective audiences
  • Recruitment and admissions support to prospects and applicants
  • Academic affairs and student services to enrolled students
  • General financial and human resources accountabilities
  • Commitment to creating an equitable and diverse community
  • Faculty support and general administrative operations for the program
  • Curriculum and program support
  • Faculty hiring support
  • Other duties as assigned

Requirements

  • Bachelor's degree required
  • Appreciation of science and interdisciplinary perspectives in solving global health care issues
  • Commitment to student success as part of an equitable and diverse community
  • Exceptional communication skills in customer services, problem-solving, and mediation
  • Self-motivated; independent, organized, and proactive; highly responsive, flexible, and adaptable
  • Technical aptitude and the ability to pick up new technology quickly
  • Experience managing multiple projects with multiple constituents and excellent time management
  • Understanding of appropriate and confidential communication, file management, and storage
  • Required applications: Google Apps, Microsoft Office, Adobe Acrobat Pro

Nice-to-haves

  • Desired applications: WordPress or other web editing tools
  • Banner/Cognos or other student information systems
  • Workday
  • Slate or other student admissions software

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Retirement savings
  • Tuition assistance
  • Work-life balance benefits
  • Employee discounts
  • Voluntary insurance options
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