Program Coordinator I

$49,920 - $60,320/Yr

Yakima Valley Farm Workers Clinic - Kennewick, WA

Full-time - Entry Level

Kennewick, WA

11-50 employees

Ambulatory Health Care Services

About the position

Join our team as a Program Coordinator I at Miramar Health Center in Kennewick, WA, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job - we are a community committed to the well-being of our migrant farmworkers. We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics. Explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew" for a glimpse into our dedication to our communities, health, and families. As a Program Coordinator I, you will play a crucial role in supporting the growth and development of our staff while ensuring compliance with program requirements. You will coach, mentor, and train direct report staff, providing continuous performance management and conducting employee performance evaluations. Your responsibilities will include assessing the educational and experience needs of staff, participating in recruitment and selection, and providing orientation to new employees. You will also assist in creating, maintaining, and implementing program policies and procedures, ensuring adherence to grant and program requirements, and managing program budgets. In addition to these responsibilities, you will work collaboratively with community partners to provide services to Yakima Valley Farm Workers Clinic (YVFWC) clients, demonstrating cultural awareness and the ability to conduct business with local agencies. You will lead quality improvement and customer satisfaction activities to enhance service delivery and will present seminars and workshops to parent participants and community partners. This position is an excellent opportunity for individuals who are passionate about making a difference in the community and are committed to the mission of Yakima Valley Farm Workers Clinic.

Responsibilities

• Coaches, mentors and trains direct report staff.
• Provides continuous performance management and conducts employee performance evaluations.
• Addresses performance and/or behavior issues, clarifying expectations and providing feedback.
• Supports staff growth and development.
• Assesses the educational and experience needs of all levels of staff in collaboration with the individual.
• Encourages staff to seek educational opportunities incorporating job related training in addition to mandatory training.
• Participates in the recruitment and selection of staff.
• Provides orientation to outline job requirements and expectations, policies and procedures, and proper use of tools and equipment.
• Assists in creating, maintaining and implementing program policy and procedures for assigned program(s) incorporating federal, state, and local rules and regulations.
• Recommends improvements to current policies and procedures to improve program effectiveness and performance.
• Oversees program requirements and ensures program compliance under the direction of a Program Coordinator II or other supervisor.
• Provides review and analysis of adherence to grant and program requirements, objectives and goals.
• Responds to questions regarding grant and program compliance to external sources, including State and Agency contacts.
• Serves as a program resource on program guidelines and requirements as defined by funding source.
• Manages program budget and ensures expenditures are allowable and reasonable under direction of supervisor.
• Monitors, reviews, and reports on program progress and impact.
• Presents seminars and workshops to parent participants and community partners.
• Works collaboratively with community partners to provide services to Yakima Valley Farm Workers Clinic (YVFWC) clients.
• Demonstrates cultural awareness and the ability to conduct business with local agencies.
• Participates in local, state, and federal efforts to improve service delivery and program effectiveness.
• Establishes goals for improving quality of services provided.
• Leads and manages quality improvement and customer satisfaction activities to improve delivery of services.
• Performs other duties as assigned.

Requirements

• Associate's Degree in Healthcare Administration, Healthcare Management, Business Administration, or Medical Office Administration.
• Two years experience includes working in an office environment, working with programs, working in a non-profit organization, and/or working in social services may be substituted for required education depending on the contract.
• Bachelor's Degree in Social Work, Psychology, Education, Public Health Services Administration, or Business Administration is preferred.
• One year's experience working in an office environment, working with programs, working in a non-profit organization, and/or working in social services preferred.
• Valid Driver's License and proof of automobile liability insurance coverage.

Nice-to-haves

• Professional Licenses/Certificates/Registration may require program specific certification post-employment.
• Strong public speaking skills.
• Strong event planning skills with ability to organize public and employee events.
• Strong organizational and time management skills.
• Strong relationship building skills with the ability to establish and maintain partnerships in the community and within Yakima Valley Farm Workers Clinic (YVFWC).
• Basic proficiency with a variety of computer programs including Microsoft Outlook, Word, Excel and PowerPoint.

Benefits

• $24-$29/hour DOE with the ability to go higher for highly experienced candidates.
• 100% employer-paid health insurance for employees including Medical, Dental, Vision, Rx, 24/7 telemedicine.
• Profit sharing.
• 403(b) retirement plan.
• Generous paid time off.
• Paid holidays.
• Uniform allowance.