Program Coordinator II

$77,430 - $96,788/Yr

Partnership Healthplan Of California - Fairfield, CA

Full-time - Entry Level

Fairfield, CA

Insurance Carriers and Related Activities

About the position

The Program Coordinator II at Partnership HealthPlan of California is responsible for providing coordination and implementation support for assigned programs. This role involves conducting business analysis, tracking and reporting complex data, and ensuring that program outcomes meet established requirements. The position requires effective communication with stakeholders and the ability to manage multiple tasks efficiently.

Responsibilities

• Supports the execution of existing program activities, including data entry, tracking, and reporting.
• Tracks, compiles, reviews and analyses program data and results.
• Monitors program email inbox and responds accordingly.
• Completes invoice review and facilitates payment through established processes.
• Monitors system level reports developed for programs.
• Summarizes observations and conclusions to make recommendations to leadership.
• Attends program meetings and follows up with stakeholders on outstanding deliverables and action items.
• Assists with planning and coordination of events, conferences, and webinars as needed.
• Develops and publishes agendas, meeting minutes, and necessary documentation.
• Coordinates, facilitates and leads both internal and external meetings as needed.
• Develops and publishes communication/updates to program stakeholders.
• Develops and publishes stakeholder reports on defined schedule.
• Communicates program outcomes and potential risks to leadership.
• Supports the successful implementation of new and assigned programs and their associated processes.
• Works with program leadership and relevant units to coordinate the implementation of effective and high quality program improvement projects.
• Utilizes established software, tools, and resources needed for program execution and oversight.
• Utilizes online collaboration applications.
• Schedules and leads user demos, trainings and setup as assigned.
• Maintains documentation per department specifications.

Requirements

• High School diploma or equivalent.
• Minimum two (2) years of project coordination experience.
• Effective communication skills, both verbal and written.
• Strong interpersonal and customer service skills.
• Ability to establish and maintain effective working relationships across all levels within the organization.
• Detail-oriented with strong organization skills to manage multiple tasks efficiently.
• Strong decision making, problem solving, and critical thinking skills.
• Ability to work under pressure and meet critical deadlines in a fast-moving environment.
• Adaptable to a continuously changing environment.
• Knowledge of project/program management methodologies is highly desirable.
• Proficient experience in use of various computer system software including Windows, Microsoft Word, Excel, Outlook, Visio, and PowerPoint.
• Valid California driver's license and proof of current automobile insurance compliant with Partnership policy.

Nice-to-haves

• Knowledge of project/program management methodologies is highly desirable.