Program Coordinator - ProsperU

About the position

As the ProsperU Program Coordinator, you will deliver a Legendary Experience to associates, businesses, and communities by supporting the ProsperU financial wellness program. Under the direction of the ProsperU Director, you will assist in developing and delivering programming to enhance financial literacy at every stage of life. Your efforts will align with the Central Bank support pillars of Affordable Housing, Financial Wellness, and Thriving Families through Community Spirit initiatives. Your role will include facilitating financial education workshops, classes, and events while fostering relationships with community partners to promote financial wellness and affordable housing initiatives. You will contribute to coordinating neighborhood and small business development activities through credit counseling, financial education, and related programming. You have a passion for community engagement and team collaboration, embodying Central Bank's culture with your authentic, fun, and engaging attitude. You are detail-oriented, organized, and self-motivated, bringing professionalism and a commitment to delivering effective results.

Responsibilities

• Build and maintain purposeful relationships with community partners, including non-profits, civic organizations, and local agencies, to promote financial education initiatives.
• Assist with planning and facilitating community events and workshops that target low-to-moderate income (LMI) demographics.
• Actively engage in community outreach activities to support financial literacy and awareness of Central Bank's Community Spirit initiatives.
• Represent ProsperU at community events and gatherings to promote the program's goals.
• Coordinate and support ProsperU workshops, classes, and events by designing and delivering engaging financial wellness content for participants.
• Assist in developing tailored financial literacy materials for various audiences, including individuals, families, and small business owners.
• Facilitate financial education sessions in person or virtually to empower participants with tools to meet personal or professional financial goals.
• Provide basic mentorship and credit counseling, referring clients to appropriate resources when necessary.
• Partner with internal Central Bank teams to align and support financial literacy efforts alongside stand-alone programs such as Dollar Bill Kids Club, Bank@Work, and other outreach initiatives.
• Support business line partners by helping coordinate programming logistics, ensuring consistent delivery across various formats (in-person, virtual, etc.).
• Track participation, collect data, and support reporting efforts to monitor the program's impact and effectiveness.

Requirements

• Passion for community engagement and team collaboration.
• Detail-oriented, organized, and self-motivated.
• Ability to deliver effective results.

Benefits

• Transparent communication.
• Simple processes and financial partnership.
• Empowered and experienced banking professionals.
• Disciplined processes and forward-leaning technology.