Program Coordinator - Second Shift

House Of Hope Green Bay - Green Bay, WI

Full-time - Entry Level

Green Bay, WI

Social Assistance

About the position

The Program Coordinator will play a crucial role in supporting community partners to address the needs of youth, particularly those facing housing instability and homelessness. This position is designed to provide a safe and supportive resource for these youth, ensuring they have access to essential services that promote their advancement and success. The coordinator will be responsible for planning, implementing, administering, and evaluating direct client services in alignment with individual case plans and needs. This includes creating high-quality opportunities for clients in areas such as parenting, education, employment, and stable housing. Additionally, the Program Coordinator will ensure that the House of Hope maintains a clean and healthy living environment for its residents. As the crisis response intervention specialist for youth, the Program Coordinator will assess service needs, provide programs, facilitate intake and assessment, coordinate outreach efforts, offer transportation support, and make referrals to community resources. This role requires a commitment to treating clients with dignity and respect, while also providing crisis intervention and maintaining positive relationships with clients, staff, volunteers, and community organizations. The coordinator will guide clients in developing daily living skills, parenting, and personal care, all while adhering to program rules and regulations. Maintaining accurate records and logs for each client is also a critical responsibility, as is implementing the House of Hope routine as outlined in the facility manuals. The ultimate mission is to provide a safe and supportive environment where young parents and their children can thrive and become confident, independent members of the community.

Responsibilities

• Provide intervention and oversight to assigned clients as directed.
• Work with Advocates to ensure effective planning, implementation, administration, and evaluation of direct client services.
• Support clients in achieving success by communicating with clients, supportive services, case managers, and partnering organizations.
• Plan, implement, administer, and evaluate direct client services, maintaining orderly conditions in the facility in coordination with case plans.
• Treat clients with dignity and respect at all times.
• Provide crisis intervention as needed.
• Facilitate intake situations for new clients.
• Maintain positive relationships with residents/clients, staff, volunteers, and community organizations.
• Instruct and guide clients on daily living skills, parenting, and personal care.
• Maintain required records and logs for each client.
• Implement the House of Hope routine as designated in the resident and facility manuals.
• Serve as a positive role model for clients and their children.
• Provide care for infants and children, including safe sleep programming.

Requirements

• Degree in Social Work, Psychology, Human Development, Child/Youth Development or related field required.
• Experience in providing direct services to individuals experiencing homelessness.
• Strong interpersonal communication skills and sensitivity to the needs of a diverse, multicultural clientele.
• Ability to work effectively with others and maintain flexible work hours.
• Valid Wisconsin driver's license.
• Successful completion of a criminal background check.

Nice-to-haves

• Experience in crisis intervention and case management.
• Knowledge of community resources available for youth and families.
• Ability to work with a diverse population and understand cultural differences.

Benefits

• Flexible working hours to accommodate program needs.
• Opportunities for professional development and training.