Program Coordinator

Federal Heath - Hurst, TX

Full-time - Mid Level

Hurst, TX

Miscellaneous Manufacturing

About the position

The Program Coordinator at Federal Heath is a key member of the Account Management Services team, responsible for managing signage accounts for various clients, including retail stores, hotels, and restaurants. This role involves organizing and coordinating all aspects of the sign program from design to installation, ensuring timely completion and customer satisfaction throughout the process.

Responsibilities

• Maintain customer communication to their satisfaction.
• Maintain project status worksheets.
• Organize customer inquiries for the team.
• Prepare sales presentations and proposals.
• Arrange customer location surveys as needed, verify sign codes.
• Qualify and negotiate with subcontractors for obtaining permits, installation & estimates.
• Issue purchase orders.
• Establish accessible, organized and complete job files.
• Track forecast and projections of projects.
• Coordinate manufacturing, delivery, and install activities.
• Issue invoices to customers.

Requirements

• A minimum of two years of experience in project management.
• Leadership ability and proven decision-making skills.
• Lean Manufacturing knowledge or experience desired.
• Outstanding phone etiquette and customer service skills.
• Good written and verbal communication skills.
• Ability to work well independently as well as in teams within a rapidly changing deadline-driven environment.
• Literacy in Microsoft Office products.
• Willingness to learn to read scaled drawings.
• Willingness to learn drawing programs such as AutoCAD and/or CorelDRAW.

Nice-to-haves

• 5+ years of project management experience would be beneficial.

Benefits

• Profit sharing
• Health savings account
• Health insurance
• Dental insurance
• Flexible spending account
• Employee assistance program
• Vision insurance
• 401(k) matching
• Pet insurance