Program Coordinator

Fitness Holdings - Worcester, MA

Full-time - Mid Level

Worcester, MA

Amusement, Gambling, and Recreation Industries

About the position

The Program Coordinator at Crunch Fitness is a vital role responsible for overseeing multiple clubs to ensure efficient operations within the Group Fitness and Marketing departments. This position focuses on delivering exceptional customer service and upholding the integrity of the Crunch brand by adhering to company policies and initiatives.

Responsibilities

• Oversee operational procedures within the Group Fitness and Marketing departments across multiple clubs.
• Ensure the highest level of customer service is provided to members.
• Demonstrate knowledge of company-wide policies and initiatives.
• Support the implementation of fitness programs and marketing strategies.

Requirements

• Certified Personal Trainer certification.
• CPR Certification.
• AED Certification.
• Mid-level experience with at least 3 years in a related field.
• Nationally Accredited Group Fitness Certification (AFAA, ACE, or NASM preferred).
• Group Fitness experience.

Nice-to-haves

• Experience in a leadership role within a fitness environment.
• Strong communication and interpersonal skills.

Benefits

• Health insurance coverage.
• Paid time off.
• Employee discounts on gym memberships.