Program Coordinator

$63,000 - $69,000/Yr

Civic Heart Community Services - Houston, TX

Full-time - Mid Level

Houston, TX

About the position

The Program Coordinator at Civic Heart Community Services is responsible for overseeing the Navigator Program, ensuring compliance with funding sources and agency protocols, and coordinating daily operations. This role involves quality assurance monitoring, data gathering, and directing staff to meet program and organizational goals. The coordinator will also foster relationships with partner organizations and evaluate program effectiveness.

Responsibilities

• Coordinate and provide oversight to ensure compliance with funding sources and agency protocols.
• Assist in coordinating and administering daily program operations, including supervision and liaising with program coordinators and other staff.
• Coordinate and support information sharing between agency staff.
• Anticipate problems and respond proactively; troubleshoot concerns and issues as they arise.
• Coordinate activities of agency programs with inter-related activities of other programs, departments, or staff to ensure optimum efficiency and compliance.
• Monitor developing trends and available services relevant to assigned programs and plans accordingly.
• Provide work direction, as necessary, to manage staff.
• Foster and develop relationships with partner organizations.
• Develop effective strategies to reach program goals.
• Procure goods and services to meet program needs.
• Monitor the timeline to ensure program goals are achieved.
• Monitor and evaluate program activities to ensure compliance.
• Prepare and deliver oral and written reports, recommendations, and presentations to Executive Management, Board, staff, and other stakeholders.
• Review program reports for accuracy and ensure timely submission to funding sources and management.
• Evaluate program effectiveness to develop improved methods and recommend appropriate actions.
• Conduct outreach and market agency programs to businesses, educational entities, governmental organizations, and the community.
• Collaborate with community partners and stakeholders to build community support for programs and services.

Requirements

• Master's degree or equivalent experience in a related field.
• Minimum of three to five years relevant experience in organizational development, operations, program development, direct service management, strategic planning, or related fields.
• Strong interpersonal skills and the ability to work with diverse groups.
• Excellent organizational, verbal, and written communication skills.
• Proven expertise in successful management of projects.

Nice-to-haves

• Experience in social justice, advocacy, organizing, or juvenile justice.
• Ability to adapt to a dynamic and changing environment.

Benefits

• Competitive salary ranging from $63,000 to $69,000 per year.
• Opportunities for professional development and training.