About the position
The Program Data Analyst I position is a vital role within the Police Department's Communication Services Division in Albuquerque, NM. This position is responsible for researching, compiling, analyzing, and evaluating data to prepare comprehensive reports for assigned areas using automated systems and tools. The analyst will perform a variety of administrative and end-user technical tasks related to their area of responsibility, ensuring that data is accurately tracked and reported. The role also involves updating, developing, and maintaining basic end-user database systems to effectively manage program data. The job description serves as a general outline of the tasks and duties expected of employees in this classification, but it is important to note that it may not encompass all responsibilities performed within the role. The analyst will be expected to work closely with various stakeholders to ensure that data collection and reporting processes are efficient and effective, contributing to the overall goals of the department. In addition to data analysis, the analyst will engage in routine data maintenance and assist in troubleshooting basic software issues, ensuring that the systems used for data management are functioning optimally. This position requires a proactive approach to problem-solving and the ability to communicate findings clearly to both technical and non-technical audiences.
Responsibilities
- Research, compile, analyze, and evaluate data for assigned areas.
- Prepare reports using automated systems and tools.
- Perform administrative and end-user technical tasks related to assigned responsibilities.
- Update, develop, and maintain basic end-user database systems to track and report program data.
- Assist in troubleshooting basic personal computer and end-user software problems.
- Establish and maintain effective working relationships with stakeholders.
Requirements
- Associate's degree from an accredited college or university in business, information systems, social sciences, or a related field.
- Five (5) years of experience in data collection, maintenance, research, analysis, and report preparation.
Nice-to-haves
- Knowledge of principles and practices of data collection, management, and analysis.
- Familiarity with methods and equipment of computer and applicable software program operation.
- Skills in business letter writing and report preparation.
- Understanding of methods of research, data analysis, and report preparation.
- Knowledge of principles and practices of program development.
- Basic methods and techniques of providing user assistance.
- Statistical analysis techniques and methodologies.
