Program Director

Health Connect America - Statesboro, GA

Full-time - Mid Level

Statesboro, GA

Ambulatory Health Care Services

About the position

The Program Director at Health Connect America is responsible for overseeing the development and operations of mental and behavioral health programs within a specified geographical area. This role involves managing personnel, finances, and program execution while ensuring compliance with relevant standards. The Program Director acts as a liaison with referring agencies and is tasked with maintaining positive relationships with referral sources, managing staff, and ensuring the delivery of quality services to clients.

Responsibilities

• Oversee the development and operations of programs within a specified geographical area.
• Manage personnel, finances, and program execution while ensuring compliance with licensure, payer, and accreditation standards.
• Act as a liaison with referring agencies and oversee daily operations.
• Communicate with customers, employees, and other individuals to answer questions and address complaints.
• Establish and maintain positive working relations with potential and established referral sources.
• Assign caseloads and identify hiring needs.
• Recruit and hire staff according to company's best practices procedures.
• Assist Office Manager with new hire onboarding and ensure all required documents are maintained and organized.
• Provide orientation and training for staff.
• Monitor and evaluate staff performance, making interventions as necessary to improve performance.
• Process and approve the region's payroll.
• Provide individual clinical and/or operational/administrative supervision to direct care staff.
• Conduct staff meetings and develop initial drafts of the annual budget.
• Review monthly financial statements and maintain the region's budget.
• Develop an annual strategic plan for the region and ensure compliance with all state regulatory bodies and COA.
• Review and ensure clinical documentation is complete and submitted in established timelines.

Requirements

• Bachelor's Degree in a human services field (e.g., Social Work, Psychology, Sociology, Counseling, Criminal Justice).
• Minimum of 5 years' experience in a community-based setting with children and families, including at least 2 years in a supervisory role.

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Paid holidays