Charlie's Produce - Seattle, WA

posted 3 months ago

Full-time - Mid Level
Seattle, WA
Merchant Wholesalers, Nondurable Goods

About the position

Charlie's Produce is seeking a Program Implementation Specialist to join our dynamic team. As the largest privately owned produce wholesaler on the West Coast, we pride ourselves on our commitment to quality and our people. This role is pivotal in supporting our Sales team by implementing pricing requests, troubleshooting program and contract-related inquiries, evaluating margins, and updating internal pricing methodologies. The Program Implementation Specialist will also be responsible for calculating rebates and maintaining our pricing databases, ensuring that both internal and external resources are effectively managed. In this position, you will run reports and evaluate data related to high-volume purchase orders, calculate weekly bids, and update pricing on bids and PAD codes as necessary. You will maintain conversion bids and update customer portals, create new bids and group pricing for program customers, and analyze customer sales data to calculate rebates based on agreements. Your ability to extract data from Tableau and Bosanova will be essential for compiling reports and providing insights for program business performance reviews. Collaboration is key in this role, as you will work closely with the DC team to establish pricing and margin reviews, and coordinate with internal teams to ensure contract compliance. Your positive and collaborative approach will help foster strong relationships across multiple departments, enabling effective problem-solving and support during new customer implementations and rollouts. At Charlie's Produce, we value innovation and growth, and we are looking for individuals who share our passion for quality produce and community enhancement. If you are ready to take on a challenging yet rewarding role in a supportive environment, we encourage you to apply!

Responsibilities

  • Implement pricing requests and troubleshoot questions related to program and contract business.
  • Evaluate margin and update internal pricing methodologies.
  • Calculate rebates based on customer rebate agreements for program customers.
  • Run reports and evaluate data related to high-volume purchase orders.
  • Calculate weekly bids and update pricing on bids/PAD codes as needed.
  • Maintain conversion bids and update customer portals as necessary.
  • Create new bids, PAD codes, and group pricing for program customers.
  • Efficiently extract necessary data from Tableau and Bosanova to compile reports.
  • Respond to internal and external customers for custom reporting.
  • Provide analysis and details for program business performance reviews.
  • Support new customer and region implementations and rollouts.
  • Coordinate with the DC team for pricing and margin reviews.
  • Collaborate with internal teams for contract compliance and GL code mapping.
  • Work positively and collaboratively across departments to solve problems.

Requirements

  • Intermediate level experience with Microsoft Suite, particularly Excel with validations and formula creation.
  • Basic understanding of contract terminology.
  • Ability to work as part of a team in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Strong organizational and time management skills with some supervision.
  • Ability to follow scripts for daily, weekly, and irregular tasks.
  • Strong decision-making skills and ability to handle complex situations.
  • Ability to work independently with awareness of company strategic goals.
  • Demonstrated ability to learn from others and embrace change.

Nice-to-haves

  • AS400 experience preferred.
  • Knowledge of produce is a plus.
  • Intermediate level of experience with data analysis is preferred.
  • Experience in pricing/reporting calculations.
  • Previous experience with Tableau and associated reporting features.

Benefits

  • Free parking
  • Profit sharing
  • Commuter assistance
  • Paid holidays
  • Health insurance
  • Dental insurance
  • 401(k)
  • Employee assistance program
  • Vision insurance
  • Employee stock ownership plan
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