INSPYR Solutions - New York, NY

posted 6 days ago

Full-time - Mid Level
Remote - New York, NY
Administrative and Support Services

About the position

The Developer Support Program Manager will play a crucial role in supporting a global community of third-party developers focused on creating high-quality mixed reality (MR) and virtual reality (VR) experiences. This position involves managing community engagement, driving business and product priorities, and executing key initiatives such as events and educational programming. The ideal candidate will work cross-functionally with various teams to foster a positive developer community and ensure successful project execution.

Responsibilities

  • Lead day-to-day community management activities and events, including hosting educational programming, providing community updates, coordinating projects, and managing event logistics.
  • Foster a positive and inclusive community culture.
  • Create playbooks for successfully executed projects and refine project management processes and standards.
  • Develop and maintain strong cross-functional relationships with internal partners and external vendors to drive collaboration and achieve project goals.

Requirements

  • Minimum of 3+ years of experience engaging a global developer community both online and offline.
  • 4+ years of experience in product strategy, developer advocacy, or equivalent work in a product organization.
  • Proven communication and problem-solving skills.
  • Experience working cross-functionally, both internally and externally.
  • BA/BS in Computer Science, Game Development, or equivalent degree/experience.

Nice-to-haves

  • Experience in game development, developer advocacy, product evangelism, or technical community building.
  • Experience developing and driving large-scale programs or products in a fast-paced, rapidly changing environment.
  • Exceptional collaboration and relationship-building skills, with the ability to develop strong working relationships with stakeholders and vendors.
  • Excellent project management skills, with the ability to manage multiple projects and events simultaneously to meet or exceed business objectives.
  • Demonstrated ability to think strategically about complex issues, leading to thoughtful recommendations and action plans.
  • Keen attention to detail.
  • Exemplary written and oral communication skills, with experience writing developer-oriented content.
  • Ability to escalate issues and risks appropriately.
  • Experience with relevant technologies and/or software development.
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