Program Manager - Athens - Watkinsville

$50,336 - $50,336/Yr

BrightSpring Health Services - Monroe, GA

Full-time - Mid Level

Monroe, GA

Social Assistance

About the position

The Program Manager at ResCare Community Living is responsible for overseeing the coordination and service delivery of programs that support individuals in a group home setting. This role focuses on ensuring high-quality care for clients, managing staff, and maintaining compliance with state and federal guidelines. The Program Manager serves as a liaison between the community, families, and agencies, while also handling administrative tasks such as payroll and billing.

Responsibilities

• Direct, manage and administer the coordination and service delivery components of programs that service individuals/consumers in a group home setting
• Supervise the delivery of service and ensure individuals and consumers are receiving the highest quality care
• Routinely observe service delivery on-site and monitor for demonstration of knowledge of individual/consumer health needs, behavior management techniques, and emergency procedures
• Serve as a liaison between the community and agencies in the service delivery system, family/guardians and the agency
• Ensure all homes under supervision are environmentally maintained, in strict compliance with all state/federal guidelines and licensure requirements and company policy at all times
• Coordinate investigations of serious incidents and alleged abuse allegations, including appropriate reports to required agencies
• Serve as on-call support for group homes
• Ensure payroll and billing is completed accurately and timely
• Oversee the Accounts Payable for group homes
• Monitor and assure compliance with monthly, quarterly, and yearly financial goals to ensure services are provided as indicated in each person's Individual Program Plan
• Coordinate Incident/Accident Review process, monitor for patterns, and provide feedback for action necessary to prevent incidents in future
• Serve as member of agency management team
• Hire, train, evaluate, and monitor any other assigned personnel, complete timely Performance Reviews to ensure employees are productive, accountable, and successful in their positions
• Conduct and/or monitor training for all staff in least restrictive techniques, behavior management, active treatment, client rights, prevention of abuse/neglect, documentation/data collection, emergency procedures, and other areas as needed
• Other duties as assigned

Requirements

• Degree in Human Services field or related field
• Minimum of two years working directly with Elderly and Developmentally Disabled
• Two years supervisory experience preferred