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The Program Manager - CIAC Compliance at Avangrid is responsible for overseeing Contributions-in-Aid-of-Construction (CIAC) processes and ensuring compliance with customer billing requirements as per NYSEG/RGE tariffs and policies. This role involves proactive communication with field personnel, leading compliance initiatives, conducting audits, and providing training to stakeholders. The incumbent will serve as a subject matter expert in regulatory matters and will represent the company in various forums related to distribution standards and customer billing.