Program Manager, City Data Alliance

$64,600 - $135,000/Yr

Johns Hopkins - Baltimore, MD

Full-time

Hybrid - Baltimore, MD

Educational Services

About the position

The Program Manager for the City Data Alliance at Johns Hopkins University plays a vital role in delivering the Bloomberg Philanthropies City Data Alliance program, which supports senior government leaders across the US, Canada, and Latin America. This position involves providing technical assistance, coaching, and resources to cities to improve resident outcomes through data and performance management practices. The Program Manager will oversee program activities, maintain stakeholder relationships, and contribute to program improvement and development.

Responsibilities

• Develop program timelines and assess resource allocation plans.
• Monitor program progress and performance, identifying risks and issues, and implementing corrective actions as needed.
• Establish and maintain relationships with stakeholders, including clients, partners, and vendors.
• Communicate program updates, achievements, and challenges to stakeholders and senior management.
• Evaluate program outcomes and impact, and make recommendations for program improvements or adjustments.
• Manage the process for content design and development of the CDA program, in collaboration with the Director of the City Data Alliance, internal and external subject matter experts, and facilitate the delivery of related program activities.
• Support program delivery including planning and delivering virtual and in-person events as needed and collaborating with external speakers to ensure alignment and retrospectives to assess key learnings and refinements to the CDA program.
• Ensure compliance with relevant regulations, policies, and procedures.
• Provide leadership, guidance, and mentorship to program team members.
• May supervise project management or coordination staff.
• Contribute to strategic planning and decision-making processes at the organizational level.
• Partner with internal and external stakeholders to implement grant deliverables, timelines, outcomes, and impact.
• Assess client needs, identify the resource best positioned to meet them, and activate internal subject matter experts or external partners.
• Build and maintain strong relationships with stakeholders: philanthropy, partner organizations, city leaders, program team, elected officials, and other critical stakeholders.
• Represent GovEx to external stakeholders including governments, philanthropy, nonprofit organizations, and academic and public sector leaders.
• Maintain effective communication and feedback channels with executives, managers, program team, and partners to keep the program aligned with goals.
• Collaborate with internal and external evaluators to track and report program participation and demographics.
• Coordinate partner and client engagement in collaborative design and delivery. Provide project updates to internal and external stakeholders and manage stakeholder expectations.
• Work with the Communications team to promote our work through blogs, podcasts, and other written and multimedia materials.
• Develop, recommend, and administer policies, procedures, and processes in support of programmatic operations.

Requirements

• Bachelor's Degree.
• Five years related experience.
• Experience working in and/or with local, state, or national governments.
• Working experience of local or state government data and performance management practices; Program leadership experience within local government is an asset.
• Demonstrable experience in program management and project management of complex initiatives from design to completion.
• Knowledge and experience working in data management, research, and/or analytics.
• Ability to collect and synthesize information.
• Experience with data management, program evaluation, storytelling, and/or grant reporting.
• Strong professional writing, public speaking and training skills.
• Ability to manage complex relationships with program stakeholders and funders.

Nice-to-haves

• Masters Degree in a related discipline.
• Eight (8) years related experience around program management and development.
• Eight (8) years working experience around data and performance practices with and/or within government, in public policy, public administration, or a related field, particularly within local or state governments at the leadership capacity.
• Experience managing data in Air table.

Benefits

• Starting Salary Range: $64,600 - $135,000 Annually (Commensurate with experience)
• Hybrid work environment
• Full-time schedule: Monday - Friday 8:30am-5:30pm