Program Manager, Clinical Education

Archwell Health - Overland Park - Tucson, AZ

Full-time - Mid Level

Tucson, AZ

About the position

The Program Manager, Clinical Education at ArchWell Health is responsible for overseeing clinical training and compliance within their assigned region. This role involves collaborating with various stakeholders to enhance clinical performance, develop training programs, and ensure adherence to clinical processes and regulations. The position emphasizes mentorship, continuous improvement, and effective communication to foster a supportive environment for clinical staff and improve patient care.

Responsibilities

• Work with Center Managers and Operations Directors to create orientation and training schedules for RN/MA.
• Travel to centers to assist with clinical orientation.
• Guide new clinical colleagues through training and mentoring.
• Participate in RN and MA training development.
• Create annual clinical competency content and complete training.
• Act as a corporate BLS trainer, monitoring staff licensure and completing training as needed.
• Participate in creating and completing audits.
• Collaborate with Providers and Center Managers to identify opportunities to improve clinical performance.
• Develop, implement, and monitor the effectiveness of performance improvement activities.
• Maintain current knowledge of state regulations for nursing, medicine, and pharmacy as it relates to back-office personnel.
• Identify and provide appropriate resources to educate patients and staff on clinical conditions and processes.
• Communicate effectively to motivate and engage colleagues around common goals.
• Ensure adherence to clinical processes, policies, and procedures.
• Serve as a resource for staff to guide them to appropriate resources.

Requirements

• AA/AS degree in Nursing required; BA/BS degree in Nursing (BSN) or Healthcare Administration preferred.
• A valid, active Registered Nurse (RN) license in state(s) of employment required.
• A minimum of 5 years' current direct nursing/medical work experience required.
• A minimum of 2 years' experience as a Nursing manager/supervisor or in a similar leadership capacity required.
• BLS certification for healthcare providers required.
• Strong knowledge of healthcare functions, including clinical functions, practice safety processes, reimbursement practices, and quality improvement initiatives.
• Proven skills in budgeting and fiscal management preferred.

Nice-to-haves

• Fluency in Spanish or other languages spoken by the communities served is desirable, but not required.
• Experience working in a community-based clinic, public health department, or specialization with the senior population preferred.

Benefits

• Equal opportunity employer with a commitment to diversity and inclusion.