Program Manager/Counselor

$70,000 - $75,000/Yr

LifeLong Medical Care - Oakland, CA

Full-time - Mid Level

Oakland, CA

Ambulatory Health Care Services

About the position

The Program Manager/Counselor at LifeLong Medical Care will oversee the SAMHSA MAT program, integrating mental health and substance use services. This full-time, exempt position involves administrative supervision of staff, direct service provision, and collaboration with community partners to enhance patient care and retention. The role is pivotal in ensuring quality service delivery and compliance with grant requirements while fostering a diverse and inclusive environment.

Responsibilities

• Oversee integration of mental health, substance use, and MAT services for the SAMHSA MAT program.
• Administer supervision of SAMHSA MAT program staff, including hiring, training, and performance evaluations.
• Provide direct SUD services, including co-occurring counseling services to clients receiving MAT, with outreach at homeless encampments.
• Support retention of patients with co-occurring and SUD disorders in collaboration with Street Medicine and Trust Clinic.
• Coordinate with Trust site leadership to improve SUD care and services.
• Perform needs assessments and refer patients to appropriate outside resources.
• Ensure compliance with grant reporting requirements in collaboration with the Evaluator/Research Manager.
• Coordinate care with agency-wide MAT and Recovery Support programs to ensure quality and standardization.
• Communicate tasks, timelines, and updates to SAMHSA MAT program staff.
• Utilize data to inform decisions impacting the SAMHSA MAT program's future direction.
• Ensure grant deliverables are met and assess program performance for continuous quality improvement.
• Participate in required supervision, team meetings, and training sessions.
• Perform other duties as assigned by supervisor.

Requirements

• Must be registered or certified as an SUD Counselor or ASW.
• Knowledge and experience providing substance use and mental health treatment services to diverse, low-income populations.
• Managerial experience preferred.
• Demonstrated ability and sensitivity to working with a diverse staff and client population.
• Excellent judgement skills and decision making abilities.
• Highly proficient in MS Office (including Word and Outlook).
• Ability to work effectively and calmly under pressure.
• Excellent interpersonal, verbal, and written skills.
• Strong organizational, administrative, and problem-solving skills.
• Must have reliable access to transportation.
• Must abide by all conditions of employment set forth by federal and state laws regulating healthcare settings.

Nice-to-haves

• Experience with Epic Electronic Health Record preferred.
• Bilingual Spanish/English preferred.

Benefits

• Compensation: $70k - $75k/year.
• Medical, dental, vision (including dependent and domestic partner coverage).
• Generous leave benefits including ten paid holidays.
• Flexible Spending Accounts.
• 403(b) retirement savings plan.