Amazon-posted 12 months ago
$66,800 - $142,800/Yr
Full-time • Mid Level
New York, NY
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
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The Program Manager for Customer Trust Perception at Amazon is responsible for developing and executing messaging strategies that enhance customer confidence in the authenticity and quality of products. This role involves collaborating with various cross-functional teams to translate research insights into effective communication that educates customers about Amazon's commitment to a trustworthy shopping experience. The Program Manager will create a roadmap of initiatives, implement A/B testing strategies, and measure success metrics to ensure continuous improvement in customer perception.
