Program Manager- Data Center Controls Engineer

Bgis - Phoenix, AZ

Full-time - Mid Level

Phoenix, AZ

Real Estate

About the position

The Program Manager - Data Center Controls Engineer at BGIS is responsible for ensuring the uptime and reliability of data center operations. This role involves monitoring, maintaining, and optimizing control systems and monitoring equipment critical to data center infrastructure. The position requires strong leadership skills to exemplify BGIS values while coordinating day-to-day activities and supporting client operations. The engineer will play a crucial role in maintaining operational excellence and will be involved in various program management tasks, including data analysis and compliance with industry standards.

Responsibilities

• Continuously monitor data center systems, including HVAC, power distribution, and environmental controls, using advanced monitoring tools.
• Perform systems analyses of maintenance and control systems, quickly diagnosing and resolving issues to minimize downtime.
• Configure and calibrate control systems to meet operational standards and performance benchmarks.
• Design, test, implement, and manage various data center reporting and operation management systems.
• Analyze system performance data to identify trends, potential issues, and areas for improvement.
• Prepare reports to communicate findings and recommendations to both client and internal leadership.
• Ensure all operations comply with industry standards, regulations, and safety protocols.
• Maintain accurate records of system configurations, maintenance activities, and incident reports.
• Complete assigned projects in a timely manner by utilizing appropriate resources effectively.
• Provide ongoing updates to internal team and customers regarding project status and progress.
• Capture all customer impacting and non-customer impacting events to enhance proactive and preventative activities.
• Work closely with facilities management, local sites, and network teams to coordinate maintenance schedules and emergency response efforts.
• Stay current with industry trends and technologies related to data center operations and propose enhancements to improve efficiency and reliability.
• Document, manage, and appropriately escalate project and client issues and concerns.

Requirements

• Associate's degree in Electronics, Automation, or a related field; bachelor's degree preferred.
• Minimum two years' experience in a technical role involving controls and monitoring systems, preferably in a data center or critical infrastructure environment.
• Proficiency in control systems (BMS, HVAC, power management), networking protocols, and monitoring software.
• Familiarity with OSI PI systems is a plus.
• Strong analytical and troubleshooting skills with the ability to work under pressure and respond to emergencies effectively.
• Ability to read and understand electrical and mechanical one-lines.
• Intermediate knowledge of Microsoft Office Suite including Word, Outlook, and an emphasis on Excel.
• Relevant certifications (e.g., HVAC, Electrical) are a plus.
• Knowledge of fundamental electrical and mechanical Data Center operations.

Nice-to-haves

• Knowledge of OSI PI systems.
• Relevant certifications (e.g., HVAC, Electrical).

Benefits

• Personal and professional development opportunities.
• Work/life balance initiatives.
• Health and wellness programs.
• Community involvement opportunities.